Assistant Distribution Support Manager – Hang Seng Bank (HK)

Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Distribution Support Manager (MPF)

Insurance

Hang Seng Bank was one of Hong Kong's bancassurance pioneers. We have offered general insurance since 1965 and diversified into life insurance in 1995.

Hang Seng Bank Limited is an insurance agent authorised by regulated insurers, which provide wide range of general insurance services including fire, marine, accident, travel, home and motor protection. With our all-round enrolment channels, there is great potential for further growth.

Should you join our Insurance business, you will focus on maintaining close relationships with our corporate and individual customers, and providing them with premium service. You will also be expected to develop new insurance products and distribution channels to meet the changing needs of customers in a dynamic environment.

We are currently seeking a high caliber professional to join our department as Assistant Distribution Support Manager (MPF) .

Principal responsibilities

· Execute product development and digital enhancement projects on MPF/ORSO
· Formulate and execute marketing initiatives and programs for customer acquisition and retention
· Manage marketing materials and communicatons for customers, and ensuring they are effective, updated and complied with the Bank and relevant regulatory requirements
· Provide marketing support and sales tools to frontline staff

Desired profile

Qualifications :

Requirements

·  Diploma in a related discipline OR other relevant qualifications
·  Minimum 2 years' banking experience, with exposure to product development and organizing business promotion campaigns an advantage%5C
·  Strong self-motivation, good communication and interpersonal skills, with the ability to work independently
·  Proficiency in both English and Chinese, with good knowledge of application software
·  Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes