Waiter/Waitress - Temporary
Madrid, SPAIN
Job description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Waiter , you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
· Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
· Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
· Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!
· Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
· Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
What It Takes to Make the Stay
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Positive attitude
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Good communication skills
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Committed to delivering high levels of customer service
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Excellent grooming standards
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Flexibility to respond to a range of different work situations
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Ability to work on your own or in teams
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English and Spanish fluent
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
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Experience in Food and Beverage department and/or industry
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Previous experience of cash handling
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Knowledge of Food Hygiene Regulations
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Diversity, Equity & Inclusion is at the core of who we are.
We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all.
Your Candidate Experience in every selection process is very important to us. As such, you might receive an email from “The Hilton Recruiting Team” ( hiltonrecruitingsurvey@hilton.com ) with the subject line “Your experience with Recruiting” with a request to learn more about your interviewing experience. The email is not spam, and you can click the link. The survey should take no more than 1 minute to complete, and we would appreciate your feedback as this will help our Human Resource and Recruiting Teams to focus on what is important to you.
Benefits
Hilton University
Mental Wellness app
Go Hilton Team Member Rate
Birthday off
Free Breakfast
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.