Stewarding Team Member

Job description

A Stewarding Team Member carries out general cleaning duties and the operation of pot-washing and dishware machineries to deliver an excellent Guest and Member experience while ensuring all back of house areas are kept clean and safety guidelines are observed.

What will I be doing?

As a Stewarding Team Member, you are responsible for carrying out general cleaning duties and operating pot-washing machinery to deliver an excellent Guest and Member experience. A Steward will also be required to ensure all back of house areas are kept clean, and observe Occupational Safety and Health and Hygiene Regulations and health and safety guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

·  Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards
·  Constantly maintain the cleanliness and tidiness of assigned work areas
·  Ensure that assigned work areas consistently enable a highly effective service session
·  Follow hotel and Hilton policies and procedures during execution of assigned duties
·  Clean the food preparation equipment, floors and other kitchen tools with care and attention to detail
·  Wash utensils, cutlery & crockery carefully and efficiently and make sure they are stored appropriately
·  Dispose of rubbish and waste correctly, recycling as much as possible
·  Be a reliable and motivated member of the Food Operations team
·  Communicate clearly and constructively with other team members to help deliver great guest experiences at our hotel
·  Demonstrate friendliness towards others and collaborate eagerly with team members in the kitchen and other departments of the hotel
·  Always deliver ‘fair share’ in team tasks and support colleagues whose workload may temporarily be heavy, this includes helping out for example in Housekeeping, Maintenance, Food Production or F&B service
·  Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts
·  Be aware of planned team meetings and learning sessions and attend as required
·  Be open to acquiring new knowledge and skills in areas such as guest service, kitchen, HSK or maintenance to be able to provide support to these departments where required, and at the same time improve chances of a faster career progression
·  Volunteer to participate in company campaigns like Travel with Purpose or Team Member committees 
·  Execute any duties as assigned by the Chief Host and Food Operations Leadership team
·  Carry out any other reasonable task set by the Hotel's Management

What are we looking for?

A Steward serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Positive attitude
·  Good communication skills
·  Ability to work under pressure
·  Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·  Previous kitchen porter experience in similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!