Spa Receptionist (Part-Time) - Waldorf Astoria Orlando

Job description

Waldorf Astoria Orlando is looking for a Spa Receptionist to join the Team!  

 

Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining. 

Classification: Part-Time

Shift: Various – must be available to weekdays, weekends, and holidays. (3 days - primarily Saturday - Monday. Shifts can either be 8am - 4:30pm, 10am - 6pm or 12:30pm - 8pm)

Pay Rate: The pay rate for this role is $18.20 with a percentage of the service charge and is based on applicable and specialized experience and location.

Want to learn more? Hotel Website , Facebook , Instagram  

What will I be doing?

As a Spa Receptionist, you will provide courteous and efficient guest service from point of arrival through check in/out. Specifically, this includes but is not limited to:

·  Book, change or cancel spa appointments accurately. 
·  Provide efficient guest service from point of arrival to check out.
·  Sell retail. 
·  Assist with laundry and tidies up the locker rooms and lounge area 
·  Upsell services/treatment to guests

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

The Benefits – Hilton is proud to have an award-winning workplace culture ranking  #1 World's Best Workplace by Great Place To Work & Fortune  We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

·  Access to your pay when you need it through DailyPay
·  Career growth and development 
·  Team Member Resource Groups
·  Recognition and rewards programs
·  Go Hilton travel discount program 
·  Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)