Spa Manager - Hilton Anatole

Job description

The Verandah Spa is a full-service spa located within the beautiful 7-acre park at the Hilton Anatole Hotel in Dallas, Texas. Offering a serene escape where luxury meets wellness, the spa features a thoughtfully curated menu of services designed to provide an exceptional retreat for our guests.

We are excited to add a Spa Manager to our team! This is a fantastic opportunity to make a meaningful impact on guest and member experiences while leading day-to-day operations in a premier spa facility.

What will I be doing?

As a Spa Manager, you would be responsible for managing and administering the activities and services of all Spa-related operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

·  Manage and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management and meeting participation and facilitation
·  Develop and implement spa menus and marketing strategies
·  Ensure spa cleanliness and maintain and ensure the functionality of spa equipment
·  Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
·  Monitor team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward
·  Recruit, interview and train team members
·  Participate in and lead meetings

What are we looking for?

·  1 years of experience working within a spa supervisory role 
· 
Flexible scheduling based on business needs

 

 

Schedule:  Days/Hours will vary based off business demands between the hours of 8am-6pm 

The Benefits  – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

·  Access to pay when you need it through DailyPay 
·  Medical Insurance Coverage – for you and your family 
·  Mental health resources including Employee Assistance Program 
·  Best-in-Class Paid Time Off (PTO) 
·  Go Hilton travel program: 100 nights of discounted travel 
·  Parental leave to support new parents 
·  Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 
·  401K plan and company match to help save for your retirement 
·  Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount 
·  Career growth and development 
·  Team Member Resource Groups 
·  Recognition and rewards programs 

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.