Senior Revenue Manager

Job description

This position will report to the General Manager, and will be the main responsible for the Revenue strategy of the assigned hotel, lead Commercial Strategy and Performance Meetings, conduct special projects as assigned, managing rooms inventory, rates and Revenue Management systems to maximize Total Revenue and Market Share, forecasting, budgeting, business planning, the preparation of month end and ad-hoc analysis and the communication of rates, restrictions and strategies to the assigned property. The individual holding this position is responsible for team supervision and training, including but not limited to Cluster Revenue Analyst and Reservations Supervisor.

What will I be doing?

As the Senior Revenue Manager, you would be responsible for monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: 

·  Defining overall Revenue strategy for the assigned hotel, including all business segments as well as other Revenue driven Departments
·  Exploring Business Opportunities that drive profit, create value for clients, and encourage innovation; challenging existing processes/systems/products to make improvements
·  Providing Revenue Management functional expertise to property General Manager and Leadership teams 
·  Making Decisions and Solving Problems - Analysing information and evaluating results to choose the best solution and solve problems
·  Communicating Information Timely - Informing and/or updating the executives, the peers and the subordinates on relevant information 
·  Completing weekly, monthly and full year forecasts as well as budgets and business plans
·  Analysing all available systems data to identify trends, future need periods and obstacles to achieving goals
·  Outline risks and opportunities relative to Revenue forecasts
·  Implementation of Revenue Management action plan in a timely manner
·  Generating and Delivering Accurate and Timely Results in the form of reports, presentations, etc.
·  Ensuring that restrictions, rates and strategies are modified as market conditions fluctuate
·  Preparation of the agenda and conducting Commercial strategy meetings 
·  Monitoring the compliance in terms of distribution 
·  Checking distribution channels for hotel positioning, information accuracy and competitor positioning, exploring opportunities in partnership with Marketing
·  Adopting new Revenue Management systems and tools to drive revenue and profit opportunities
·  Recruit, manage, train and develop he Revenue and Reservations´ Team, as well as strategically guide the assigned Department to achieve Team and organisational goals
·  Ensure Team Members have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties

What are we looking for?
A Senior Revenue Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Positive attitude and good communication skills
·  Commitment to delivering a high level of customer service
·  Excellent grooming standards
·  Flexibility to respond to a range of different work situations
·  Ability to work under pressure and under own initiative

The ideal candidate will be a highly analytical person with strong critical thinking and commercial approach skills. Hospitality experience is required. A minimum of 2 years of experience in Revenue Management with team leadership is required. Hilton experience is preferred, but not required. 

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·  Knowledge of local market
·  Knowledge of hospitality
·  Passion for Revenue and for achieving targets and objectives
· 
Degree level qualification in a relevant field

 

What will it be like to work for Hilton?  

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For more than a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!