Senior Event Manager - Hilton Orlando

Job description

The Hilton Orlando is looking for a Senior Event Manager to join their team! Located in the heart of Central Florida, this property offers exceptional service with over 1,400 guest rooms, 248,000 square feet of meeting space, and top-tier amenities. From dining options to a resort-style pool and full-service spa, we provide a memorable experience for both business and leisure travelers. 

As a Senior Event Manager, you will be responsible for the successful solicitation, event planning and overall execution of events & meetings that take place within the hotel. The Senior Event Manager will interact frequently with customers and guests to learn about their needs and develop relationships from which to earn repeat and expanded business.

 

The Benefits – Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune ! 

 

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

·  Access to your pay when you need it through DailyPay 
·  Medical Insurance Coverage – for you and your family  
·  Mental Health Resources 
·  Best-in-Class Paid Time Off (PTO) 
·  Go Hilton travel discount program 
·  Supportive parental leave 
·  Matching 401(k) 
·  Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount 
·  Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)  
·  Career growth and development 
·  Team Member Resource Groups 
·  Recognition and rewards programs 

 

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.  

What will I be doing?

Specifically, you would be responsible for performing the following tasks to the highest standards: -

·  Maximize all Meeting & Events Sales revenue opportunities through up selling of function items.
·  Ensure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover business
·  Manage the department’s day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events space
·  Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
·  Accurate administration and control of all Meetings and Events related reservations and blocks
·  Conduct conferences and external sales presentations to groups and prospective customers to solicit, explain, negotiate and secure group and local catering business
·  Host and entertain clients and maintain client accounts
·  Conduct property tours and participate in trade shows, industry and community events to promote facilities and services
·  Negotiate services and prices to maximize revenue and profitability
·  Contribute to the selling strategy of the hotel
·  To support the Food & Beverage operations and room reservations team with information as required
·  To ensure all information is relayed to the Chef and Operations Team in a timely manner to ensure they can order and roster effectively
·  Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: -

·  Able to develop positive working relationships at all levels
·  Create a positive image
·  Have a strong understanding of C&E business
·  Have Company/competitor awareness
·  Have at least 3-5 years previous experience working in an Event Planning Environment
·  Good administration and organizational skills
·  Proven customer service experience
·  Able to ‘close’ a sale

What are the benefits of working for Hilton?*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

·  Go Hilton travel program: 100 nights of discounted travel
·  Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
·  Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents 
·  Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
·  Flexible shifts and days off
·  Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
·  Mental health resources including free counseling through our Employee Assistance Program
·  Best-in-Class Paid Time Off (PTO)
·  401K plan and company match to help save for your retirement

**Available benefits may vary depending upon property-specific terms and conditions of employment

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!