Security Officer - Embassy Suites by Hilton Washington DC Convention Center

Job description

The beautiful  Embassy Suites by Hilton Washington DC Convention Center  is looking for a full-time Security Officer to join their Guest Services team! This 384-suite property is set in the Penn Quarter neighborhood of D.C., just two blocks from the Washington Convention Center and a mile from the National Mall. 

The ideal candidate for this position will possess a valid security license for the District of Columbia, previous customer service or hospitality experience and a hospitable/guest-facing demeanor!

Shift Pattern: candidates should be available to work AM, PM and overnight shifts any day of the week, weekends or holidays as needed

Pay Rate:  $30.38 per hour

Medical Insurance Coverage available – for you and your family!

 

The Benefits  –  We support the mental and physical well-being of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment. Hilton offers its eligible team members a comprehensive benefits package, including: 

·  Access to your pay when you need it through DailyPay
·  Mental Health Resources
·  Best-in-Class Paid Time Off (PTO)
·  Go Hilton travel discount program
·  Supportive parental leave
·  Matching 401(k)
·  Employee stock purchase program (ESPP) - purchase Hilton shares at a 15% discount.
·  Debt-free education : Access to a wide variety of educational credentials (ex., college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)
·  Career growth and development
·  Team Member Resource Groups
·  Recognition and rewards programs 

What will I be doing?

As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

·  Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
·  Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
·  Promote safe work practices
·  Initiates preliminary investigations into incidents, as needed
·  Writes reports and ensures accuracy of necessary documentation, as needed
·  Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!