Sales Site Inspection Coordinator - Signia by Hilton Orlando and Waldorf Astoria Orlando Complex

Job description

The Signia by Hilton Orlando Bonnet Creek and Waldorf Astoria Orlando Complex is looking for a Sales Site Inspection Coordinator to join the team.

These complex hotels offer premium experiences like no other, the Signia Orlando features 1009 guest rooms and 231,000 square feet of meeting space while the Waldorf Astoria Orlando features 502 renovated guestrooms and 120,000 square feet of meeting space.  

Our ideal candidate will have a minimum of one year of experience in a support role within a hotel sales or operations department, as well as an understanding of the Group Client site inspection process in a large-scale group convention hotel environment. The candidate must be highly organized, detail-oriented, and proficient in Microsoft Office, with the ability to learn new software as needed.

Shift Pattern: Typical office hours of 8:30AM – 5:00 PM with required flexibility to adjust schedules for early mornings or late evenings on all days based on client engagement events.  

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

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Access to pay when you need it through DailyPay

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Medical Insurance Coverage – for you and your family

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Mental health resources including Employee Assistance Program

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Best-in-Class Paid Time Off (PTO)

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Go Hilton travel program: 100 nights of discounted travel

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Parental leave to support new parents

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Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

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401K plan and company match to help save for your retirement

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Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

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Career growth and development

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Team Member Resource Groups

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Recognition and rewards programs

 

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

This position coordinates and executes group sales site visits across the Bonnet Creek Complex. This Complex consists of the Waldorf Astoria Orlando and the Signia by Hilton Orlando with a total of just under 300,000 sq. ft of meeting space and just over 1,500 bedrooms.  This position works in conjunction with the Operations Teams and Sales Managers to ensure a flawless execution of each inspection.

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Coordinate Projects and activities.  This may involve attending meetings, researching companies/clients and acting upon assigned duties to coordinate the assigned project.

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Maintain communication with departments involved in the assigned project/activity. 

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Site Inspection must be managed from start to finish.  Ability to multi-task is key. 

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Clerical work as assigned – Create Reservations, Purchase VIP gifts, Assign Transportation, Requests, Distribute Calendar Invites to Appropriate Personnel & Vendor Relations,

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Negotiate Costs Associated with Vendors, Daily Correspondence on Behalf of the Department, Use of Email System to Deliver and Accept Emails, Use of Various Microsoft Software to Implement Projects as Related to Each Site Visit

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Create Banquet Event Orders within Delphi and distribute appropriately

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Partner with In House Vendors (Hello Florida, PSAV, Xponet, FedEx and Edlen)

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Director of Sales and Director of Food and Beverage based upon the particular requirements of the company.

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Attend all mandatory meetings

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Maintain an organized environment

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Maintain an appropriate par of client gifts

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Maintain a good working relationship with other departments, employees, and guests.

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Research companies coming in to site to better understand needs of group

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Research competing hotels to better understand competitive set

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Collaborate with Director of Food and Beverage to comprise menu for site visits

 

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!