Sales Manager - Franchise

Job description

Job Requirements

Position: Sales Manager, Group Sales Manager, BTSM, National Account Sales Manager

Reports To: Director of Sales and Marketing

COMPANY OVERVIEW:

Be a part of something bigger. Join a family. Become a Hotelitarian! We’re hotel people -Hotelitarians- a team of curious, courageous thinkers and doers dedicated to helping one another thrive. At Valor, our relationships with our guests are emotional and our relationships with our Hotelitarians are cultural. At Valor, we are Reimagining Hospitality with PRIDE, by being Passionate, Real, Inspiring, Dynamic and Excellent. Since 2012, Valor has reimagined hospitality, with our feet on the ground, our sleeves rolled up and our eyes on the details. People are at the heart of what we do. And not just any people; people who value and believe that they can make an impact regardless of how tall the task. We are obsessive about hospitality, we take accountability and initiative, we value one another, we listen and we make bold & ambitious decisions. Does this sound like you? Join our growing, global team and learn what it means to be part of Valor!

POSITION PROFILE:

Responsible for the development and performance of all sales activities in assigned market. Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.

ESSENTIAL JOB FUNCTION:

·  Develop a marketing strategy by analyzing historical, current and future hotel/market trends and creating selling strategies to capture the maximum amount of revenue to meet/exceed sales goals.
·  Target high revenue sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
·  Maximize current hotel key accounts by identifying and capturing those that offer revenue growth.
·  Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
·  Exhibit a positive and involved team attitude to all hotel departments and maintain open communications with all co-workers and managers for the best overall performance of the hotel.
·  Champion a hospitable culture that promotes a healthy and productive format of serving others with excellence.
·  Develops customer profiles and maintains an effective trace system, including trace dates and references, to best meet client needs, resulting in superior account service and increased revenues.
·  Schedule conventions and/or business group activities at the hotel and coordinate with other hotel and departments to facilitate services agreed upon by the Sales office and prospective clients.
·  Maintain well-documented, accurate, organized and up-to-date file management system to serve client and employer in the most expedient, organized, and knowledgeable manner.
·  Develop strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
·  Develop customer profiles and maintains an effective trace system, including trace dates and references, to best meet client needs, resulting in superior account service and increased revenues.
·  Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
·  Conduct research, surveys, personal investigation and study the market place and territory to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
·  Focus on revenue-producing activity and selling time by a strategic plan that maximizes direct sales efforts.
·  Achieve activity goals as established by management and complete all reports and assignments in an accurate and timely fashion.
·  Consistently acquires sales training in an ongoing effort to improve performance.
·  Develop awareness and reputation of the hotel and the brand in the local community.
·  Perform Manager-on-Duty functions and shifts as assigned.

Work Experience

DESIRED SKILLS AND QUALIFICATIONS:

Education: Two to four-year college degree or equivalent education/experience.

Experience: A minimum of one-year experience in a related or management position. Hotel experience preferred.

Skills and Abilities: Ability to perform critical analysis and manage wide-range of information. Extensive knowledge of negotiating and sales procedures associated with the hotel industry. Excellent oral, written and presentation skills sufficient to produce sales and marketing communication that properly reflect the Foundation Image. Listen effectively. Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives. Communicate information and hotel services to management, staff and guests.

Benefits

Eligible employees have the option to participate in medical, dental and vision benefits, PTO and Sick time

401K Retirement Plan with company match; FSAs, Employer Paid Life and AD&D, Employee Assistance Program, GoHilton team member hotel discounts and more

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.