Sales Manager, China Market Specialist - National Sales Office Thailand

Job description

A  Sales Manager specializing in Chinese market manages and drive groups, leisure and corporate sales to participating Hilton Thailand Hotels by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.

 

What will I be doing?

 

As a Sales Manager,China Market Specialist, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels activating the Chinese market in specific. Specifically, you will be responsible for performing the following tasks to the highest standards:

 

·  Collaborate with Hotel Teams and other valuable partners to provide total client solutions specifically for the Chinese market.
·  Present sales pitches to clients with complex needs across multiple areas of the business; providing an overall solutions approach
·  Consistently build client accounts by using the organization's sales techniques and strengthening existing client relations.
·  Apply sales growth techniques to drive revenue and improve client total brand usage
·  Address objections by using a repositioning sales strategy or by successfully negotiating
·  Incorporate a personalized approach to the organization's existing client acquisition sales techniques to improve selling performance
·  Demonstrate proven understanding of sales principles and protocols to increase revenue per client, and ensure revenue targets are achieved
·  Apply the best methodology in day-to-day client data management and maintaining clients' privacy, using the organization's CRM program
·  Communicate hotel promotions with a high degree of ease to support client needs
·  Analyze industry trends and competitors' strengths and weaknesses, and incorporating industry and client analyses to forecast future client needs
·  Show case Hilton Thailand properties to the Chinese market.
·  Pull weekly and quarterly reporting as needed for the position and as indicated by your leader.
·  Be responsible for complete qualification of each account
·  Establishes and maintains strong relationships with accounts.
·  Develop and implement a focused sales solicitation plan for all Diamond, Gold, Silver and Member accounts, as well growing relationship with these accounts.
·  Assists internal team during organization of NSO Thailand events with suppliers, hotels, special events, agenda and overall organization.
·  Maintains Sales Force records, including call reports, meeting profiles, history, and traces.
·  Ensure quarterly and annual revenue and ancillary goals/targets are achieved.
·  Build positive internal and external relationships to influence people.
·  Set standards for leadership by example, including resourcefulness to effect change, resolve issues and ensure partnership within appropriate levels of enterprise. Overall, you will maintain the highest standards of ethical conduct and integrity.
·  Evaluate and look for opportunities from a strategic perspective, to prioritize and implement plans to help meet the organization’s core strategic goals.
·  Adhere to Corporate Team Member policies and procedures, standard practice instructions, anti-trust guidelines and code of ethics at all times.

What are we looking for?

 

A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  

·         Positive attitude and good communication skills

·         Proficiency in Chinese language (reading/writing/speaking).

·         Commitment to delivering a high level of customer service

·         Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations

·         Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges

·         Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members

·         Excellent organizational and planning skills

·         Excellent grooming standards

·         Flexibility to respond to a range of different work situations

·         Ability to work well under time pressure and/or demanding travel schedules

·         Demonstrated previous experience in a Sales role with the proven ability to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·         Knowledge and prior experience in managing the Chinese market

·         Knowledge of hospitality industry and Thailand

·         A passion for sales and target-based performance

·         Relevant degree, in sales, business development or other relevant business field, from an academic institution

 

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!