Security Manager
Istanbul, TURKEY Hotels - Restaurants
Job description
Altunizade Suites Istanbul, Curio Collection by Hilton will open its doors in December 2024.
Curio Collection by Hilton is a portfolio of independent, remarkable hotels each with their own unique stories. Every hotel is handpicked for its distinct character and personality, appealing to passionate travelers seeking local discovery.
Altunizade Suites Istanbul, Curio Collection by Hilton will be the first Curio Collection by Hilton in Türkiye with 240 rooms, 2200 m2 Health Club, 8 meeting rooms and a luxurious restaurant.
We are looking for the Security Manager for this unique property
A Security Manager is responsible for managing all aspects of security for assigned hotels to deliver a safe Guest and Member experience while assisting in investigations and liaising with local enforcement officials when necessary and managing overall safety and risk management processes for assigned hotels to deliver a safe Guest and Member experience.
What will I be doing?
As a Security Manager, you are responsible for managing all aspects of security, safety and risk management processes for assigned hotels to deliver a safe Guest and Member experience. An Area Safety Manager will also be required to assist in investigations and liaise with local enforcement officials. A Security Manager will also be required to carry out full investigations and audit the hotel to ensure health and safety compliance. Specifically, you will be responsible for performing the following tasks to the highest standards:
· Manage the internal and external guest accident/incident records by applying standard legal practices where necessary
· Guide the investigative process relative to criminal activities at the Property Level
· Manage health and safety, food safety, fire safety, security, trading standards, public health, housing, and disability within allocated hotels
· Assist in investigations at hotel level and provide advice for the protection of the company's owned and managed assets
· Liaise with local enforcement officials on statutory routine inspections and accident investigation
· Analyze statistical accident data to allocate resources for high-risk areas at hotels
· Provide support to operations, statutory specialist training, supplier approval and crisis management
· Manage overall safety, fire safety, security
· Implement safety risk management practices in line with the company's safety policy
· Actively reduce guest complaints relating to safety and fire safety
· Audit the hotel to confirm Health and Safety/Food Hygiene compliance
· Train Safety issues to managers, supervisors and colleagues
What are we looking for?
A Security Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
· Five or more years' experience in Safety and Security Management within the hospitality industry
· Good command of Turkish and English
· Local law and regulations knowledge
· Fire Safety Management/ Risk Assessment
· Good communication skills and people skills
· Ability to deal effectively with all team members and guests, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information
· Ability to make decisions independently, complete in-depth investigations and act as expert in Safety and Security within the hotels
· Participate in necessary training and request training to meet development needs
· Thorough knowledge of the hotels floor plans and layout of the building(s), function rooms and working knowledge of the city and surrounding area
· Ability to use a variety of programs on the computer in order to prepare correspondence, produce reports and presentations and communicate via email
· High school graduate or equivalent
· Previous experience with Hilton Security and Safety standards is an advantage
What’s in it for me?
· Career and development opportunities in Hilton Hotels Worldwide
· Competitive Salary & Wages
· Private Health Insurance
· “Go Hilton” - discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friends
· Complimentary Dry Cleaning for Business Attire
· 50% discount on personal food & beverage consumption in the sister hotels.
· 14 days paid paternity leave
· Opportunity to make a positive impact on environment and community with Travel with Purpose program
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!