Restaurant Supervisor

Job description

A Restaurant Supervisor is responsible for assisting management in the direction and administration of the hotel restaurant continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

A Restaurant Supervisor will be responsible for performing the following tasks to the highest standards:

·  Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
·  Monitor, observe and assist in evaluating team member performance
·  Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
·  Ensure compliance with health, safety, sanitation and alcohol awareness standards
·  Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
·  Assist in monitoring inventory and inventory control

What are we looking for?

A Restaurant Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Food and Beverage experience, in a leadership role
·  Ability to comply with all Food and Beverage brand standards
·  Proficiency in Portuguese and English is mandatory
·  Ability to work under pressure
·  Excellent grooming standards
·  Willingness to develop team members and self
·  Positive attitude
·  Flexibility to respond to a range of different work situations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Your Candidate Experience in every selection process is very important to us. As such, you might receive an email from “ The Hilton Recruiting Team ” ( hiltonrecruitingsurvey@hilton.com ) with the subject line “ Your experience with Recruiting ” with a request to learn more about your interviewing experience.  The email is not spam, and you can click the link. The survey should take no more than 1 minute to complete, and we would appreciate your feedback as this will help our Human Resource and Recruiting Teams to focus on what is important to you.