Restaurant Floor Manager (m/f/d)

Job description

Restaurant Service Manager / Restaurant Floor Manager (m/f/d)
Hilton Vienna Park – LENZ Social Dining

Have you always dreamed of leading your own restaurant service team – but lacked the opportunity or courage to take the leap?
Now’s your moment: Join Hilton Vienna Park and take the lead of a team that delivers not just service, but unforgettable guest experiences.

Your new workplace:

Hilton Vienna Park is Austria’s largest conference hotel – a venue that blends international standards with authentic Viennese hospitality. At our in-house restaurant, LENZ – Social Dining , we celebrate regionality, craftsmanship, and the best Austria has to offer: fresh ingredients, local wines, and a dining culture rooted in warmth and quality. From seasonal classics to creative new takes, we live and serve genuine enjoyment.

Your key responsibilities:

·  Full responsibility for daily operations and all service processes in the restaurant
·  Leadership and supervision of the service team (waitstaff & floor operations)
·  Vacation coordination, duty roster planning, and shift management
·  Coaching, motivating, and developing team members professionally
·  Representing the restaurant with professionalism and passion to guests and partners
·  Guaranteeing excellent guest satisfaction and service quality
·  Collaborating closely with the kitchen, bar, and management to optimize the overall guest offering
·  (Optional) Sommelier training or strong wine knowledge to enhance the guest experience and to organize & conduct employee workshops / wine tastings.

What you bring to the table:

·  Several years of professional experience in high-level gastronomy or hospitality
·  Sommelier training or strong wine knowledge is a strong plus
·  Excellent German and English language skills
·  Passion for hospitality, leadership, and guest interaction
·  Strong interpersonal and communication skills with a confident, warm presence
·  Hands-on attitude, flexibility, and willingness to learn
·  A true team player with a proactive mindset and service-driven thinking

Your minimum gross monthly salary is €2,750.00 (based on the Austrian collective agreement), with significant overpayment depending on your qualifications and experience .

What we offer you:

·  Flat hierarchies and a first-name culture for a strong team spirit
·  Structured onboarding and a personal buddy for a smooth start
·  Diverse responsibilities and creative freedom
·  Career growth opportunities – both within Austria and internationally
·  A free, healthy team member restaurant for daily meals
·  Team events and regular career development talks
·  Our exclusive “Sleep-In Experience” – experience the hotel from a guest’s perspective
·  Amazing global travel discounts with Hilton's Go Hilton program
·  We cover your commuting costs , including your annual public transport ticket

Ready to join our team?

We look forward to receiving your complete application (cover letter, CV with photo, and relevant certificates) at:

Contact person: Oleksii Shtyfura
Email: vienna_recruitment@hilton.com

Curious to see more?
We have plenty more to show you – follow us for behind-the-scenes insights:

Instagram: @karrierehiltonaustria
TikTok: @hiltonvienna

We look forward to meeting you!

Warm regards,
Your Hilton Austria Team