Reception Apprentice

Job description

WELCOME TO A WORLD OF OPPORTUNITIES   AT THE WORLD'S BEST HOSPITALITY COMPANY, AWARDED BY GREAT PLACE TO WORK & FORTUNE.

As a Front Office Apprentice with Hilton you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months. No prior experience needed – just a passion for Guest Service!

Benefits and Pay

·  Hourly rate of £13
·  Travel and food discounts: 100 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets)
·  Free meals on duty
·  Holiday: 28 days including bank holidays (increasing yearly)
·  Pension scheme
·  High street discounts: with Perks at Work
·  And more!

  What will I be doing?

A Front Office apprentice will be required to undertake all reasonable duties as assigned by your head of department.

·  Working within the Front Office department, including executive lounge, reception, switchboard and Night operation. 
·  Contribute to an overall exceptional guest experience from check-in through check-out
·  Telephone handling
·  Cash and Payment handling
·  Maintain high levels of guest service
·  Comply with Health and Safety and Food Hygiene regulations
·  Complete all aspects of the apprenticeship programme
·  Work a variety of shifts including early mornings, evenings and weekends

  What are we looking for?

To complete an apprenticeship, you will need to be elidgable to receive the government training funding. 

As this role includes some work at night, the successful candidate will need to be over the age of 18. 

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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