Porter

Job description

Kick Start your career and join the team at Hilton St Georges Park, proud to be the home of English football.

This unique Hilton property based outside Burton upon Trent (DE13 9PD) is the home of the 28 English Football Teams while also offering the opportunity to work for the biggest player in global hospitality, Hilton.

Be part of a high preforming team, creating a home from home for our leisure guests, world class sport teams and corporate clients.

When we say unique we mean it! Offering 228 contemporary bedrooms, complemented by a wonderful food and beverage offering including the relaxing Crossbar, Restaurant and Coffee Lounge which is proud to service Starbucks.  In addition we have high quality meeting and events space, Spa and top class fitness facilities surrounded by acers of Staffordshire countryside including 13 outdoor football pitches including a replica of the Wembley pitch.

WELCOME TO A WORLD OF OPPORTUNITIES   AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.

Please note this is a part-time 24 hour contract

 A WORLD OF REWARDS

·  Hourly Rate of £12.00 per hour
·  Smart uniform provided
·  Free and healthy meals when on duty
·  Grow your Career !
·  Personal Development programmes designed to support you at every step of your career
·  A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
·  Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
·  Team Member Referral Program
·  High street discounts: with Perks at Work
·  Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
·  Discounted dental and health cover
·  Free Parking
·  Subsidised Taxi Scheme
·  Guest Experience Day after successfully passing probation
·  Modern and inclusive Team Member’s areas

 

 

A Porter is responsible for general cleaning and maintaining housekeeping stores to deliver an excellent Guest and Member experience.

What will I be doing?

As a Porter, you are responsible for general cleaning and maintaining housekeeping stores to deliver an excellent Guest and Member experience. A Porter will also be required to greet guests and ensure corridors are kept tidy. Specifically, you will be responsible for performing the following tasks to the highest standards:

·  Greet guests in public areas and rooms in a warm and friendly manner
·  Ensure corridors are kept clear at all times
·  Achieve positive outcomes from guest queries in a timely and efficient manner
·  Maintain Housekeeping stores in a clean and tidy state, ensuring they are locked at all times
·  Carry out lost property procedures
·  Ensure chemicals are used and stored correctly
·  Report maintenance issues
·  Comply with hotel security, fire regulations and all health and safety legislation
·  Dispose of waste accordingly
·  Be environmentally aware

What are we looking for?

A Porter serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Positive attitude
·  Good communication skills
·  Ability to work under pressure
·  Ability to work on own or in teams
·  Commitment to deliver high levels of service to guests
·  Methodical and well organised

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·  Previous experience in similar role

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels -  Hilton Brands | Global Hospitality Company