Membership Supervisor

Job description

A Membership Supervisor will ensure and resolve any sort of owner's situations which means assist them during their stay, always ensuring a high satisfaction level

What will I be doing?

A Membership Supervisor is vital to ongoing customer satisfaction levels within the management of  Membresías Caribe program and must ensure working and orderly facilities while offering a consistently positive attitude to Members. Specifically, the Membership Supervisor will perform the following tasks to the highest standards:

·  Maintain high standards of upkeep and cleanliness throughout the hotel
·  Ensure the regular upkeep and service of facilities, minimize disruption, and maximize Member satisfaction
·  Ensure that any equipment faults or maintenance issues are identified

What are we looking for?

A Membership Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Strong customer awareness and excellent customer service skills
·  Good interpersonal and communication skills
·  Ability to work effectively within a team
·  An adaptable, hands-on approach to managing a variety of tasks

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!