Manager Quality Engineering Mobile Apps

Job description

***This role is based at one of our corporate offices in Memphis, TN, or Dallas, TX***

This is your chance to be a part of an in-house Technology team that’s creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Manager Quality Engineering you will bring your technical and testing skills to a hospitality company with an award-winning culture. On the Quality Engineering team reporting to Director of Quality Engineering you will support the Hilton Honors and other Hilton software applications.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

·  Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
·  Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
·  Paid parental leave for eligible Team Members, including partners and adoptive parents
·  Mental health resources including free counseling through our Employee Assistance Program
·  Paid Time Off (PTO)
·  Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

·  Manage a team of QA engineers, providing regular performance feedback, evaluation, and coaching.
·  Use data from quality metrics to provide insights into product quality and identify areas for improvement. Use these insights to lead actionable changes that enhance overall product quality.
·  Prioritize, plan, and negotiate conflicts or challenges.
·  Identify gaps and ideas for continuous improvement of processes.

How you will collaborate with others:

·  Collaborate with others to gain an understanding of application architecture, risks, and quality needs while providing leadership to your assigned team.
·  Collaborate with product and engineering teams to prioritize test plans and test execution, ensure comprehensive test coverage, and provide quality metrics.
·  Partner with QE Managers, Development, and DevOps teams to improve processes and procedures.

What deliverables you will take ownership of: 

·  QA, UAT, automation and/or Post-Release testing of our mobile apps.
·  Quality metrics reporting.
·  Assigned deliverables utilizing a variety of technologies.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

·  Five (5) years of professional work experience in Technology or related field
·  Two (2) years of management experience in a Technical role
·  Hands-on experience with product release testing
·  Travel up to 15%

It would be useful if you have:

·  Bachelor’s Degree, or Associate’s Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience 
·  Seven (7) + years of professional work experience in Technology or a related field
·  Five (5) + years of professional experience with automated testing; and Agile Methodologies
·  Experience testing digital wallets, digital payment services, and contactless payments
·  Exposure to large-scale enterprise software products

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. 

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.