HR Supervisor

Job description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

 

The Human Resources Supervisor reports to the Human Resources Manager, supporting him / her in managing all aspects of Human Resources affairs, in line with Hilton and hotel policies and procedures.

 

What will I be doing?

As the Human Resources Supervisor, you will be responsible for performing the following tasks to the highest standards:

•          Responsible for talent acquisition, act as a liaison with recruitment agencies, job marketing and hotel schools as well as participate in site inspections for schools, colleges, and universities.

•          Manage on-line recruitment through the hotel website, ensuring correct and timely placement of internal and external advertisements.

•          Adhere to pre-employment and post-employment checklists.

•          Assist in sourcing qualified candidates or provide relevant information via recommendations internally or externally.

•          Ensure timely preparation and arrangement for interviews, selection, and recruitment.

•          Provide relevant information of competing hotels.

•          Maintain effective internal communication with team members.

•          Disseminate necessary information to team members in a timely and accurate manner as required.

•          Implement the hotel P&P regarding team member salary and benefits.

•          Develop and maintain current payroll processing procedures.

•          Maintain confidentiality at all times, ensuring strict practice of office lock-up and security of information.

•          Perform payroll processing, month end closing and issuing of payroll.

•          Ensure overtime claims are supported by proper approval and authorization.

•          Prepare input for payroll run including hours worked, terminations, adjustments, annual, sick and recreation leave.

•          Attend to team member enquiries in relation to pay issues.

•          Prepare manual payment for termination.

•          Be in charge of team members’ leave requests and records.

•          Handle the check in / out for Level 6 and above team members. 

•          Assist the HR Manager in handling team members’ pension and benefit issues.

•          Reconcile automatic payroll deductions such as housing loan, superannuation payments, city ledgers, etc.

•          Supervise the filing of payroll reports and journalize payroll summary every month, coordinating with the external data processing company as requested.

•          Maintain relationships with labour offices to ensure rates of pay are correct and current and maintain current copies of labour agreements (Awards) for all positions.

•          Engage in competitor surveys at the request of the HR Manager.

•          Coordinate with other departments as necessary.

•          Assist the HR Manager in handling work permits, visas, etc., for foreign team members.

•          Update manning headcount and compile the monthly manning report.

•          Process all Personnel Action Forms coming in / out of the HR Office, employee’s confirmation, promotion / demotion, transfer, salary adjustment and resignation.  Ensure all forms and database are properly processed, filed and updated.

•          Supervise and check that the HR team updates the data into the computer system.

•          Responsible for the daily maintenance and update of the hotel HR WeChat official account.

•          Assist in planning, organizing and implementing hotel team member activities.

•          Assist the Assistant Human Resources Manager in completing related works.

•          Adhere to the hotel’s security and emergency policies and procedures.

•          Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations.

Others

•          The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment.

•          Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Human Resources Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

•          Fluent in written and spoken English to meet business needs.

•          Good communication skills, both verbal and written.

•          Good relationship with the local labor bureau and government agencies.

•          Thorough knowledge of federal, state and local laws.

•          Thorough knowledge of salary, employment and benefits administration and payroll.

•          Must possess basic computational ability.

•          Ability to maintain excellent relations with associates and maintain team member and guest confidentiality at all times.

 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!