HR Coordinator

Job description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

 

The Human Resources Officer assists the Human Resources department by fulfilling various Human Resources functions including, Recruitment and selection, Training & Development, Remuneration, Administration and Reward & Recognition. 

 

What will I be doing?  

As the Human Resources Officer, you will be responsible for performing the following tasks to the highest standards: 

• Answer and take notes of any calls, giving feedback as necessary and attending to visitors to the HR office. 

• Handle the check in / out process for Level 5 and below team members.   

• Assist with HR office documentation management and approval submission processes. 

• Monitor the usage of stationery and printing materials in the office. 

• Responsible for HR office stationery procurement and delivery. 

• Participate in meetings, take meeting minutes and assist to tracking the follow up status as per request. 

• Positively communicate with team members, join communication meetings to listen to team members’ voice and reply appropriately, promptly sharing any information, suggestions and comments with the HR leaders.  

• Responsible for the prompt posting and updating of other information in back of house.  

• Assist with dormitory and locker routine management, such as beds allocation, and check in / out procedures. 

• Coordinate team member activities. 

• Design posters, write articles and make other collaterals for HR related activities 

• Assist other HR team members in daily work, such as prepare for training, update the HRLink information, process social insurance monthly payments, etc. 

• Coordinate and enhance hotel team members’ grooming and ensure proper behaviours according to hotel policies. 

• Ensure that staff facilities and areas, such as the knowledge room, recreation room, etc., are in good condition. 

• Adhere to the hotel’s security and emergency policies and procedures, ensuring that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

A Human Resources Officer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Associate degree and above. 

• 1-2 years of experience in a similar capacity with international chain hotels. 

• Good communication skills. 

• Familiar with computer office software. 

• Possess basic knowledge of labour laws and regulations. 

• Team player who is open minded and easy going. 

• Willing to take challenges and accept new assignments. 

• Fluent in written and spoken English to meet business needs 

 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!