Housekeeping Dispatcher - Hilton Anatole

Job description

Hilton Anatole is looking for full time Housekeeping Dispatcher to join their team! 

The role is currently starting at $16.00 per hour.  

Spanning 45 lush acres north of downtown Dallas, this AAA 4-Diamond property is an icon in the vibrant Design District boasting over 1,600 rooms, 600,000 square feet of banquet space, and 6 food and beverage outlets -  3 restaurants, a marketplace, in-room dining and a seasonal water park.

The ideal candidate has full availability for the AM and PM shifts, a minimum of 1 year in customer service, and a great personality for the front desk! Must be bi-lingual in Spanish

For more information on the property, please visit:

·  Hilton Anatole Hotel in Dallas TX
·  Hilton Anatole (@hiltonanatole) • Instagram

Apply in minutes, right from your phone! - a Hilton Recruiter will reach out to you!

What are you waiting for? Apply now to join one of Fortune's Top 3 Best Companies to Work For! Hilton provides wonderful benefits, travel discounts, and the best opportunities for growth with Hilton's continuously growing company!

Here are some perks you can enjoy when joining our team:

·  Access to your pay when you need it through DailyPay
·  Career Growth & Development
·  The Go Hilton travel discount program
·  Competitive wellness benefits
·  Team Member Resource Group
·  Recognition and rewards programs
·  And so much more

What will I be doing?

As a Housekeeping dispatcher, you would be responsible for providing dispatching services and office support to the Housekeeping department in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

·  Answer all incoming telephone calls, respond to guest and team member inquiries and dispatch appropriate service in a timely, friendly and efficient manner
·  Use and maintain the work order system and/or property management system to include, but not limited to, logging and recording all service requests, initiating, dispatching and closing all work orders and generating associated reports
·  Ensure vacant/ready rooms are available to the Front Office by coordinating with appropriate Housekeeping and Property Operation team members
·  Respond to emergency calls and monitor the alarm system
·  Coordinate office traffic
·  Perform additional general office duties including, but not limited to, processing paperwork, scheduling team members, processing payroll, conducting inventory and equipment maintenance and tracking guest comments and feedback, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!