Hotel Administrator

Job description

As a Hotel Administrator, you will be responsible for carrying out the daily activities of the Executive Office. Additionally, you will handle various HR functions, support Finance operations, and perform a variety of administrative and operational tasks. This position requires flexibility, multi-tasking capabilities, and a proactive approach to supporting the team wherever needed. Specifically, you will be responsible for performing the following tasks to the highest standards:

 

Carry out daily administrative activities of the Executive Office while adhering to Hilton standards, policies, and procedures.

Handle HR-related tasks, such as coordinating staff activities, maintaining and updating employee records, managing HR documentation, and ensuring compliance with labor laws and company policies.

Support employee relations by assisting in resolving employee concerns, organizing staff engagement activities, and promoting a positive work environment.

Assist with recruitment processes, including posting job vacancies, coordinating interviews, and onboarding new hires.

Facilitate training sessions and track employee development programs to ensure compliance with company standards.

Provide guidance to staff on HR policies and procedures, ensuring consistent communication and support.

Manage payroll-related HR tasks, including reviewing employee attendance, verifying timesheets, and ensuring accurate and timely payroll processing in coordination with the Finance department.

Monitor attendance records, leaves, and overtime to ensure compliance with company policies and legal regulations.

Assist the Finance department in tasks such as data entry, documentation, and preparing reports as needed.

Provide secretarial support to the Executive team, including drafting correspondence, scheduling meetings, and maintaining calendars.

Identify and build internal and external relationships to support organizational success.

Carry out all filing, document management, and record-keeping efficiently.

Comply with all key security mandates and ensure confidentiality of sensitive information.

Report any maintenance issues or hazards promptly.

Maintain your work area in a clean, tidy, and professional manner.

Report defective materials and equipment.

Assist with special projects related to the Executive Office, HR, or Finance as required.
What are we looking for?

A Hotel Administrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Excellent verbal and written communication skills
·  Excellent administration and IT skills
·  Committed to delivering a high level of customer service, both internally and externally
·  Flexibility to respond to a range of different work situations
·  Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·  Previous administrative experience in a fast paced environment

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!