Host/Hostess, Kamuela Provision Company - Hilton Waikoloa Village

Job description

The Hilton Waikoloa Village is searching for a host/hostess to join the amazing team in Kamuela Provision Company!
Here you will enjoy fun perks such as discounted hotel stays for you and your family, free parking and meals and a robust benefits package! This is your opportunity to join the Hilton team and find out why we were named #1 World’s Best Workplace by both Fortune Magazine and Great Place to Work!

Classification: Full Time (30-35 hours per week minimum)

Shift Patter: Full open availability required for PM shifts Tuesday through Saturday (including holidays), typical shift 3:30pm-9:30pm

Hourly Rate:  $19.59 per hour (introductory period 135 days); $21.77 full rate 

What will I be doing?

As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

·  Welcome guests and ascertain their dining needs
·  Seat guests and manage the seating chart
·  Monitor restaurant activity to determine seating and dining flow
·  Perform opening and closing duties, as needed
·  Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
·  Ensure knowledge of menu
·  Respond to guest inquiries and requests in a timely, friendly and efficient manner
·  Assist fellow team members and other departments wherever necessary to maintain positive working relationships

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!