Host/Hostess, Hudson and Nash Restaurant - Hilton San Diego Bayfront

Job description

Rising above the San Diego Bay and steps from the Gaslamp Quarter and Petco Park is where you will find the Hilton San Diego Bayfront. Here you will enjoy great perks such as a best-in-class benefits package, free meal during shift, PLUS Hilton room discounts for you and your family worldwide through our Go Hilton Travel discount program! We know that you’ll love being a part of the Hilton team! Come see why we were named #1 World's Best Workplace by Fortune Magazine and Great Place to Work! 

 

The ideal candidate for this role will possess:

·  At least six months of experience working as a Host/Hostess is required.
·  Six months of previous customer service experience required.
·  The ability to work weekdays, evenings, weekends, and holidays.
·  Most importantly a service heart to deliver a high level of service to our guests!

 

Hourly Rate: The Hourly Rate for this role is $17.72 and is based on applicable and specialized experience and location.

 

What will I be doing?

As a Restaurant Host/Hostess at Hudson and Nash, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

 

·  Welcome guests and ascertain their dining needs.
·  Seat guests and manage the seating chart.
·  Monitor restaurant activity to determine seating and dining flow.
·  Perform opening and closing duties, as needed.
·  Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
·  Ensure knowledge of menu
·  Respond to guest inquiries and requests in a timely, friendly and efficient manner.
·  Assist fellow team members and other departments wherever necessary to maintain positive working relationships.

What are we looking for?

 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

 

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

 

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.  

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

·  Medical Insurance Coverage – for you and your family
·  Vision, Dental, Life and Disability Insurance
·  Mental Health Resources
·  Sick Pay – Paid Time Off, 1 hour accrued after 40 hours worked
·  Vacation – Paid Time Off, 40 hours awarded after first year of employment
·  Go Hilton travel discount program: 100 nights of discounted travel per calendar year
·  401(k) plan
·  Pension plan – Hilton to put $1.29 per hour you work
·  Access to your pay when you need it through DailyPay
·  Complimentary Duty Meals served in our Team Member Restaurant
·  Employee Assistant Program
·  Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
·  Career growth and development
·  Team Member Resource Groups
·  Recognition and rewards programs