Group Housing Supervisor - Signia by Hilton San Jose

Job description

Located just steps from the Plaza De Cesar Chavez Park and within walking distance of the San Jose Convention Center is where you will find the Signia by Hilton Hotel San Jose. Here we offer a prime location right in the capital of Silicon Valley where we set the stage for a new class of business travel that includes over 55,000 square feet of meeting space and signature culinary experiences.

The team is currently seeking a Groups Housing Supervisor that will assist in overseeing the Group Coordinator under Reservation department. Processes and monitors group block reservations and follows up with Sales department as appropriate. Trains, supervises, schedules, and assists in evaluating staff. Manage the day-to-day operations which include working with the sales and front office teams along with delivering exception service to our high-profile groups/clients. More importantly you will be a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers free meals during shifts. We know that you’ll love being a part of the Hilton team! 

Ideal candidate for this role will possess:

·  At least two (2) years of guest service experience.
·  Previous experience working directly with or supporting sales.
·  Knowledge of OnQ PM, R&I, Passkey, Certify and/or other related systems.
·  Experience working in hotels.
·  Effective communication skills; both verbal and written.

Hourly rate for this role is $32.00-$37.00 an hour.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!