Food and Beverage Supervisor - DoubleTree by Hilton Orlando

Job description

DoubleTree Suites by Hilton Orlando – Disney Springs Area ® is looking for their next Food and Beverage Supervisor to lead their Food and Beverage team! This 236-room property is an official Walt Disney World® hotel located less than a mile from shopping, dining, and entertainment at Disney Springs®. 

The ideal candidate will have Food and Beverage background experience, will be guest service oriented and hands-on in the daily operations. We're seeking a great leader to supervise a team of 15 team members within this department and all the Food and Beverage outlets and Banquets/Events operations. 

Shift Pattern: We require full flexibility with schedules, weekdays, weekends and holidays, as needed. AM and PM shifts, starting as early as 7AM and ending as late as 11PM.

Pay Rate: $18.00 per hour

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

·  Access to your pay when you need it through DailyPay
·  Medical Insurance Coverage – for you and your family
·  Mental Health Resources
·  Best-in-Class Paid Time Off (PTO)  
·  Go Hilton travel discount program 
·  Supportive parental leave
·  Matching 401(k)
·  Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
·  Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
·  Career growth and development 
·  Team Member Resource Groups
·  Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Restaurant Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

· 
Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations

· 
Monitor, observe and assist in evaluating team member performance

· 
Support and assist team members in handling guest inquiries and requests and in resolving guest complaints

· 
Ensure compliance with health, safety, sanitation and alcohol awareness standards

· 
Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly

· 
Assist in monitoring inventory and inventory control

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!