Food and Beverage Supervisor

Job description

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. Hilton Sydney has two Food and Beverage Supervisor roles available, in glass Breakfast and Room Service. In your application, please specify which department you are interested in.

What will I be doing?

As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets (mainly Room Service with exposure to other F&B outlets) to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

·  Supervise Food and Beverage Outlet operations
·  Communicate and delegate tasks to the team
·  Ensure compliance of brand standards
·  Manage guest queries in a timely and efficient manner
·  Represent needs of the team
·  Assist Food and Beverage management with achieving financial targets
·  Assist Food and Beverage management with training and development of team members
·  Assist with annual and mid-year appraisals with team members under your responsibility
·  Comply with hotel security, fire regulations and all health and safety legislation
·  Be environmentally aware
·  Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Previous Food and Beverage experience
·  Committed to delivering high levels of customer service
·  Positive attitude
·  Good communication skills
·  Flexibility to respond to a range of different work situations
·  Ability to work on your own or in teams

 

What will it be like to join the Hilton Sydney team?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce and environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award-winning #1 Great Place to Work 2025 culture means:

·  Laundered uniform provided
·  110 discounted travel nights per year for you, your friends or family to enjoy at any of our 8000+ hotels located in 139 countries and territories around the world
·  Food & Beverage discounts so you don't just stay when you travel but also enjoy dining experiences
·  Amazing award & recognition programs
·  Opportunities to participate in ESG activities
·  Flexibility so you can Thrive and make space for what matters most
·  Hilton Sydney pays above the HIGA: Level 5 $30.18 - $75.45 / hour (based on penalties + tips where applicable)