Food and Beverage management Internship

Job description

Context of placement

As an all-round F&B Management trainee you will be actively working in all F&B departments of Hilton Amsterdam, this includes the restaurant Roberto’s, Half Moon Lounge bar, Room Service and occasional support in Banqueting. In order to develop your skills you will be involved in operational and non-operational aspects of the job.

(Dutch language skills are not mandatory)

Main Tasks

You will be responsible for supporting the F&B Management with running a smooth operation and providing a consistent high level of service to our guests and colleagues. You ensure that nothing is lacking for the guests and if necessary, you will be handling questions and complains from guests.

Managerial responsibilities

One of the F&B management responsibilities is to constantly look into ways to improve the guest satisfaction; your input is highly considered and valued. For this you analyse guest satisfaction together with the F&B management and implement a plan of action to improve the results of it.

Furthermore, you may also put your planning and organizing skills to the test. Besides that, you will contribute to marketing activities by creating and executing social media plans, for example assisting with sharing new dishes, beverages or festivities with our social media and network.

To develop management skills you are allowed to initiate briefings and guide your team of the specific department.

Together with departmental managers you will maintain and keep track of stock within the department. This means you will handle Birchstreet to develop your inventarisation skills on a management level.

You will be actively involved in the menu engineering process which means analysing the best selling dishes/beverages and adjusting to the latest trends in terms of pricing and menu design.

Skills & Qualifications *

We expect a guest-orientated mentality, and that you have a team player mindset. Food & Beverage experience in a restaurant environment is necessary.

In this highly international environment you understand the importance of communication and your English skills are well developed. 

Rewards *

€800.00 per month as internship allowance. During your shifts you can have extensive options for a free lunch. A uniform is provided by the hotel itself.

Learning and Development

We believe it is critical that our leaders and team members have the knowledge and skills to do their jobs effectively. We have an interest and history of promoting from within the organization, that is why we provide you with the tools that allow you to grow – even after your development program has ended.

We strongly feel that you can develop best by learning on-the-job (70%), by being supported by a mentor and during cross-exposure to other departments (20%), and by means of formal learning solutions (10%), such as our extensive Hilton University.

 

Hilton University

Hilton University is a global virtual university that offers an extensive training curriculum. It provides direct access to the knowledge and learning experiences required to help everyone across our organization develop new skills. There are more than 2,500 different courses delivered online through classroom training, over 5,000 e-books and webinars, as well as live and taped programs. These aim to enhance all on-the-job development, along with our social learning programs and apps.

Rewards and Benefits

Being extraordinary at Hilton comes with impressive rewards and benefits. For instance, you will receive a trainee salary and a housing allowance. You also have instant access to our unique rewards such as the Team Member and Family Travel Program. This provides reduced hotel room rates at many of our hotels for you and your family, as well as discounts on products and services offered by Hilton and its partners. This is just a taste of the benefits on offer when you join Hilton, and because we appreciate everyone has different priorities, you will be given a tailored benefits package if your application is successful.