Food and Beverage Attendant (Host)

Job description

A Food and Beverage Attendant (Host) is responsible for seating guests, managing table set-ups and providing guest services to deliver an excellent Guest and Member experience while working to achieve departmental targets.

What will I be doing?

A Food and Beverage Attendant (Host) will also be required to work in all areas of Food and Beverage and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

·  Welcome guests in a polite and friendly manner
·  Coordinate seating for customers
·  Up-sell with latest departmental incentives
·  Manage table set-ups
·  Run food and beverage to guests and tables as required
·  Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
·  Follow cash handling procedures
·  Manage guest enquiries in a timely and efficient manner
·  Ensure compliance of brand standards
·  Strive to achieve departmental targets
·  Ensure cleanliness of work areas
·  Comply with hotel security, fire regulations and all health and safety legislation
·  Comply with local licensing laws
·  Be environmentally aware
·  Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Beverage Attendant (Host) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Positive attitude
·  Good communication skills
·  Commitment to delivering high levels of customer service
·  Excellent grooming standards
·  Flexibility to respond to a range of different work situations
·  Ability to work on your own or in teams
·  Valid NSW RSA

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·  Previous Food and Beverage and/or industry experience
·  Experience with cash handling
·  Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce and environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award-winning Great Place to Work culture means:

·  Laundered uniform provided
·  Free team member meals served fresh daily
·  100 discounted travel nights per year for you, your friends or family to enjoy at any of our 8000+ hotels located in 138 countries and territories around the world
·  Food & Beverage discounts so you don't just stay when you travel but also enjoy dining experiences
·  Amazing award & recognition programs
·  Opportunities to participate in ESG activities
·  Flexibility so you can Thrive and make space for what matters most
·  Hilton Sydney pays above the HIGA: Level 2 $25.23 - $63.07 / hour (based on penalties + super + tips + service charge where applicable)