Executive Meeting Manager - Hilton Omaha
Omaha, USA
Job description
The beautiful Hilton Omaha — the largest hotel in Nebraska — features 600 guest rooms and nearly 56,000 square feet of meeting space, conveniently connected to the convention center. This premier location makes it the ideal headquarters hotel for groups of all kinds!
The team is excited to welcome an Executive Meeting Manager to join their sales department. This role will manage groups of approximately 1–34 rooms on peak, with or without meeting space, and will be responsible for both selling and servicing these groups.
What will I be doing?
The Executive Meeting Manager is responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This position will handle groups of approximately 1-34 guest rooms on peak with or without meeting space, both selling and servicing their groups.
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Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc. Utilize discretion and authority to negotiate contracts and commit company with customers and establish agreements with vendors.
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Initiates verbal and written communication (group resume, weekly pick up, post event report, call reports, banquet event orders etc.) with customer and internal team in a proactive manner relative to payment structure, room block management, food and beverage, public room rental and exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process. Represents the hotel to customers in the role of executing negotiated group sales agreements including but not limited to room blocks, food and beverage, exhibits and associated products and services.
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Initiate new sales, prospects, and qualifies leads. Write proposals and/or contracts to advise prospective groups for meeting space, space and rate availability for group accommodations (1-34 guest rooms) for moderately smaller meetings. Develop and quote prices for same.
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Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc.
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Conduct site inspections and property tours with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.
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Partner with operations departments to ensure full participation in servicing accounts.
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
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Access to your pay when you need it through DailyPay (Based on hotel)
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Complimentary Hotel Parking & Team Member lunch daily
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Health insurance
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Career growth and development
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Team Member Resource Groups
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Recognition and rewards programs
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Go Hilton travel discount program
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Best-in-Class Paid Time Off (PTO)
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Supportive parental leave
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Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
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Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
*Please note, benefits may vary depending on the classification and union status of the position.