Assistant Banquet Manager

Job description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

We are seeking a passionate and driven Assistant Banquet Manager to join our dynamic team. In this role, you will support the Banquets Manager in delivering exceptional Conference & Events (C&E) experiences. You’ll lead a team of F&B professionals, ensuring seamless event execution, high service standards, and memorable guest experiences.

What will I be doing?  

As the Assistant Banquet Manager, you will be responsible for performing the following tasks to the highest standards: 

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Leading and motivating the Banquets team to deliver exceptional service

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Ensuring all events are executed according to client specifications and Hilton standards

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Maintaining high standard in F&B presentation, timing and quality

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Supervising banquets floor staff, setup teas, and liaising with AV contractors

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Collaborating with departments such as Sales, Kitchen, Housekeeping, and Engineering

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Managing stock levels, operating expenses, and departmental KPIs.

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Promoting a culture of up-selling and revenue generation

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Ensuring compliance with Hilton brand standards, health and safety, and HR policies.

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Supporting recruitment, onboarding, training, and performance management of team members.

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Conducting regular team meetings and fostering a culture of continuous improvement.

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Maintaining a visible presence during events and peak periods to support the team and guests.

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Acting as an ambassador for Hilton, promoting our services and facilities.

 

What are we looking for? 

An Assistant Banquet Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

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2 - 4 years of experience in a leadership role, preferably within a 4 or 5 star category hotel. 

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Teritary qualification in Hospitality, Business, or a related field

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Strong leadership, communication, and organisational skills

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A hands-on, guest-focused approach with a passion for service excellence.

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Proficiency in Microsoft Office and familiarity with systems like Delphi, OnQ, etc.

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Knowledge of Responsible Serivce of Alcohol (RSA or LCQ) practices.

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Ability to work under pressure and adapt to changing priorities

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A collaborative mindset with a strong focus on team development

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High attention to detail and proactive approach to problem-solving.

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!