Events Manager - Franchise

Job description

Job Requirements

At Dover Marina Hotel & Spa, we believe that exceptional service and memorable experiences are the cornerstone of hospitality. As a leader in the industry, we pride ourselves on delivering excellence across our portfolio of properties. We are currently seeking a dynamic and results-driven Events Manager to join our team and drive revenue growth.

As our Events Manager, you will be responsible for driving sales through proactive client engagement. You will also work closely with clients, vendors, and internal teams to ensure a seamless and memorable experience from initial enquiry through to post-event feedback.

 

Key Responsibilities

·  Create the strategic plan for events, across all event segments.
·  Drive event sales through proactive outreach, networking, and relationship building.
·  Act as the primary point of contact for clients, ensuring clear communication and exceptional customer service.
·  Prepare event proposals, contracts, and budgets, and negotiate with clients to meet revenue targets.
·  Produce a plan for the creation and distribution of marketing collaterals in collaboration with the marketing team.
·  Conduct site inspections and show rounds with potential clients.
·  Manage all aspects of events including weddings, conferences, banquets, meetings, and private functions.
·  Coordinate with the food & beverage, banqueting, and operations teams to ensure smooth delivery of events.
·  Monitor event performance, collect feedback, and identify opportunities for improvement.
·  Maintain accurate records in line with hotel policies and reporting requirements.

Work Experience

·  Proven experience as an Events Manager (hotel or hospitality background preferred).
·  Strong organisational and project management skills.
·  Excellent communication, negotiation, and client relationship skills.
·  Ability to manage multiple events simultaneously in a fast-paced environment.
·  Strong commercial awareness and sales-driven mindset.
·  Flexibility to work evenings, weekends, and holidays when events require.

Benefits

·  Salary - £30 – 32K per annum
·  Staff discounts on Coffee, Spa treatments, Salon and Dining
·  Staff discounts on Gym memberships for family
·  Free use of Gym and health club facility
·  Free on duty meals
·  Company benefits platform which grants access to hundreds of vendor discounts
·  Hilton staff rate for accommodation globally
·  Bonus and incentive schemes

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.