Commercial Manager (local hire only)

Job description

Hilton Garden Inn Tbilisi Riverview (17 Ialbuzi Street) is now hiring for Commercial Manager.

The Commercial Manager is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel.

The Commercial Manager (a) develop the commercial strategy that positions the hotel as the market leader within the defined competitive set, and (b) execute all necessary pro-active and re-active sales, e-commerce, marketing & PR activities to exceed owner expectations in regard to revenue generation and market share

Duties & Key Responsibilities

Lead by Example

· 
Lead all sales, reservations and marketing activities on property

· 
Be a great boss and role model for others with regards to brand-specific behaviours, self-confidence and can-do attitude

· 
Interview, select, on-board, supervise, coach, and evaluate Commercial team members

Key Commercial & Sales Activities

· 
Analyse competitor activities and pricing strategies, trends of business by market segment, channel and GOB, and performance of existing customers

· 
Develop the commercial strategy for the hotel and implement ruthlessly. Monitor progress against plan and make accurate forecasts

· 
Strong focus on B2B and B2C marketing activities including active social media influence

· 
Schedule & execute detailed action plans to support the revenue generation in all segments and departments and beat the competition

· 
Show and use the passion for your brand in all sales conversations and negotiations

· 
Actively manage key accounts (all segments, including GCE)

· 
Explore and invest time on developing innovative approaches to generate revenue (including F& B) and extend customer bases

· 
Ensure that all rates are loaded correctly in systems / channels

· 
Design, gain approval for, and execute the hotel’s marketing strategy and plan for rooms sales

· 
Ensure that the hotel is well positioned and marketed on internet and other distribution channels, liaising closely with ecommerce

· 
Facilitate regular sales training for Sales TMs and TMs from other departments to help drive revenue generation in the hotel

· 
Work committedly with RMCC to ensure optimised rates and occupancy

· 
Monitor reservations activities on property as well as collaborate closely with HRCC to ensure enquiries through both channels are dealt with properly, speedily and are converted into bookings at optimal rate

What are we looking for?

·         Professional in Georgian and English language both written and verbal (Russian language is a strong advantage)

·         Previous Sales or Revenue Management in a comparable hotel

·         Ability to manage and develop staff

·         Detail oriented and organized

·         Ability to develop presentations and effectively present to all levels of company, hotels & owners

·         Strong communication and negotiation skills (all levels of management and external customers)

·         Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required

·         BA degree in Hospitality and Tourism is an advantage

·         Previous Hilton experience is an advantage

CVs to be sent to: Karoly.lakatos@hilton.com

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Hilton Garden Inn Tbilisi Riverview (17 Ialbuzi Street) is now hiring for Commercial Manager.

The Commercial Manager is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel.

The Commercial Manager (a) develop the commercial strategy that positions the hotel as the market leader within the defined competitive set, and (b) execute all necessary pro-active and re-active sales, e-commerce, marketing & PR activities to exceed owner expectations in regard to revenue generation and market share

Duties & Key Responsibilities

Lead by Example

· 
Lead all sales, reservations and marketing activities on property

· 
Be a great boss and role model for others with regards to brand-specific behaviours, self-confidence and can-do attitude

· 
Interview, select, on-board, supervise, coach, and evaluate Commercial team members

Key Commercial & Sales Activities

· 
Analyse competitor activities and pricing strategies, trends of business by market segment, channel and GOB, and performance of existing customers

· 
Develop the commercial strategy for the hotel and implement ruthlessly. Monitor progress against plan and make accurate forecasts

· 
Strong focus on B2B and B2C marketing activities including active social media influence

· 
Schedule & execute detailed action plans to support the revenue generation in all segments and departments and beat the competition

· 
Show and use the passion for your brand in all sales conversations and negotiations

· 
Actively manage key accounts (all segments, including GCE)

· 
Explore and invest time on developing innovative approaches to generate revenue (including F& B) and extend customer bases

· 
Ensure that all rates are loaded correctly in systems / channels

· 
Design, gain approval for, and execute the hotel’s marketing strategy and plan for rooms sales

· 
Ensure that the hotel is well positioned and marketed on internet and other distribution channels, liaising closely with ecommerce

· 
Facilitate regular sales training for Sales TMs and TMs from other departments to help drive revenue generation in the hotel

· 
Work committedly with RMCC to ensure optimised rates and occupancy

· 
Monitor reservations activities on property as well as collaborate closely with HRCC to ensure enquiries through both channels are dealt with properly, speedily and are converted into bookings at optimal rate

What are we looking for?

·         Professional in Georgian and English language both written and verbal (Russian language is a strong advantage)

·         Previous Sales or Revenue Management in a comparable hotel

·         Ability to manage and develop staff

·         Detail oriented and organized

·         Ability to develop presentations and effectively present to all levels of company, hotels & owners

·         Strong communication and negotiation skills (all levels of management and external customers)

·         Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required

·         BA degree in Hospitality and Tourism is an advantage

·         Previous Hilton experience is an advantage

CVs to be sent to: Karoly.lakatos@hilton.com

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!