Duty Manager - Franchise

Job description

Job Requirements

THE NOMAD RESTAURANTS

Eager to pursue a career in hospitality? Our restaurants and bars are the heartbeat of NoMad London; a World’s 50 Best Hotel. Our main Restaurant offers a seasonal menu, with a central hearth for open fire cooking. Set under a soaring glass ceiling, the space is grand yet intimate. Award-winning cocktail bar and restaurant Side Hustle boasts a lively, casual atmosphere, offering elevated Latin American dishes and world class cocktails, whilst our Library acts as the living room of the hotel offering an all-day menu alongside coffees and cocktails. Our Kitchen is led by Executive Chef Zak Gregoire, our Bar Programme by Liana Oster and our Wine Programme by Alessia Ferrarello, each earning their stripes at renowned institutions across the globe.

Hospitality is at the core of what we do and who we are. It's more than just a job, it's a path to a career in or industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We welcome you to come and see what we do!

‘The best of New York hospitality with London Charm’

Work Experience

Overview of Role

To provide quality services to our guests and create memorable experiences for them; handle guest incidents and follow through until full resolution; supervise front office team in service delivery; support Receptionist in upselling room categories; work closely with other departments. Responsible for overall management of the daily operation.

 

Expectations:

 

The Duty Manager is expected to:

 

·       Be professional at all the times

·       Be a positive ambassador of The NoMad throughout your professional career with us.

·       Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook.

·       To role model The NoMad values and bringing them to life through every interaction.

 

Benefits

WHAT WE OFFER

·  £750 Refer a Friend Scheme
·  20% Employee discount in F&B outlets
·  Pension Scheme
·  Complimentary family meal and quality coffee/hot drinks whilst on duty
·  Growing team with great training and progression opportunity
·  Paid break and annual leave
·  Good work/life balance 
·  Your birthday off (paid) after one year of service
·  Hotel discount
·  Private Health Care
·  Experience Stay - Breakfast included
·  5 days of paid sick leave for every rolling 12 months 
·  Additional holiday for each completed year of service
·  £20 Uber ride when finishing after 1am

 

Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.