Director of Sales - Graduate by Hilton Ann Arbor - Franchise

Job description

Job Requirements

JOB DUTIES AND RESPONSIBILITIES   

·  Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership  
·  Provide pricing and guidance recommendations to sales staff, review and approve any special corporate negotiated rates  
·  Develop a working knowledge of the operations of the hotel, including food and beverage, guest services, reservations  
·  Develop a complete knowledge and ensure adherence to company sales policies and SOPs  
·  Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience  
·  Provide guidance for RFP Season Annually to National Sales with the help from GM and/or Regional DOS & National Sales  
·  Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented for the team  
·  Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events  
·  Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies  
·  Analyze sales and revenue management reports to identify trends and future demand opportunities Monitor pricing, MAR and other minimums to ensure pricing is within an acceptable range based on available inventory, current sales/revenue strategies and market demand   
·  Participates in forecasting for revenue and expenses  
·  Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition  
·  Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Regional Director of Sales, Regional Director of Revenue Management, GM  
·  Recommend and implement new sales programs at the hotel and accurately track ROI  
·  Initiates collateral and online marketing efforts to include all printed sales collateral, direct mail, discount promotions, e-mail marketing, website presence and tracks ROI on all advertising and marketing spend  
·  Prepares annual marketing/business and budget plans  
·  Set and monitor team member goals including weekly sales activities, room night and revenue goals monthly, quarterly, yearly  
·  Abides by Prime Time Selling hours  
·  Perform any other job-related duties as assigned  

Work Experience

EDUCATION AND EXPERIENCE  

·  Minimum of Bachelor's Degree in Hotel Administration, Business, or Marketing  
·  Minimum of 5 years in progressive hotel sales with leadership responsibilities  

KNOWLEDGE, SKILLS AND ABILITIES  

·  Strong analytical skills relative to impact on hotel revenues  
·  Ability to communicate effectively verbally and in writing  
·  Strong interpersonal skills  
·  Strong understanding of revenue management principles  
·  Proficient in Microsoft Office Products, focus on Excel, Word and Outlook 
·  Ability to travel as needed  
·  Must have flexible work hours that may include evenings, weekends, and holidays  

Benefits

BENEFITS/ PERKS  

·  Work today, get paid today, with Daily Pay! 
·  Free telemedicine and virtual mental health care access for all team members starting day one! 
·  Multiple health insurance and life insurance options 
·  401k plan + company match 
·  Paid time off for eligible team members 
·  Holiday pay/ paid holidays 
·  Pet insurance 
·  Employee Assistance Program 
·  Discounted hotel rooms 
·  Savings Marketplace discounts on event tickets, electronics, gym memberships + more! 

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.