Director of Outlets - Waldorf Astoria Las Vegas

Job description

The iconic  Waldorf Astoria is seeking a Director of Outlets   to help lead the team at the award-winning  Las Vegas  property!

Located in the heart of the Las Vegas Strip, this luxurious hotel has 389 rooms, 5 food and beverage outlets and 12,000 square feet of meeting space. 

The ideal candidate will be an excellent leader with a passion for providing world-class experiences and excellent communication and organization skills. At least two (2) years of prior food and beverage management experience in a luxury / upscale hotel environment is required. Prior experience managing a union staff is a plus.

Want to learn more?  Hotel Website,  Facebook , Instagram

ORGANIZATIONAL STRUCTURE:
The Director of Outlets reports directly to the Director of Food and Beverage

ROLE EXPECTATIONS:

·  Lead a collaborative and service-center team
·  Promote and nurture an environment of service excellence by developing guidelines, procedures and service expectations at each guest touch point.
·  Hire, train and inspire the team members for front of house, beverage and F&B support departments. Provide both formal and informal feedback to team members.
·  Ensures service quality standards are maintained at all times
·  Builds and maintains strong relationships with clients, as well as in house co workers
·  Regularly obtains feedback from clients and guests to improve operations
·  Supports and communicates Company initiatives
·  Executes all menus, promotions and programs as outlined by the Director of  Food and Beverage in accordance with Hilton standards
·  Work closely with supervisory/managerial staff to develop overall skills/growth (bench strength). Promote and develop a team-oriented philosophy, stressing the importance of providing unparalleled commitment to excellence in service through formal and informal feedback and recognition
·  Executes required daily reporting in a timely manner
·  Ensures that all security, safety and sanitation standards are achieved
·  Achieves daily sales and assigned cost goals
·  Achieves assigned budget goals
·  Perform other reasonable duties and responsibilities as assigned

The iconic  Waldorf Astoria is seeking a Director of Outlets   to help lead the team at the award-winning  Las Vegas  property!

Located in the heart of the Las Vegas Strip, this luxurious hotel has 389 rooms, 5 food and beverage outlets and 12,000 square feet of meeting space. 

The ideal candidate will be an excellent leader with a passion for providing world-class experiences and excellent communication and organization skills. At least two (2) years of prior food and beverage management experience in a luxury / upscale hotel environment is required. Prior experience managing a union staff is a plus.

Want to learn more?  Hotel Website,  Facebook , Instagram

ORGANIZATIONAL STRUCTURE:
The Director of Outlets reports directly to the Director of Food and Beverage

ROLE EXPECTATIONS:

·  Lead a collaborative and service-center team
·  Promote and nurture an environment of service excellence by developing guidelines, procedures and service expectations at each guest touch point.
·  Hire, train and inspire the team members for front of house, beverage and F&B support departments. Provide both formal and informal feedback to team members.
·  Ensures service quality standards are maintained at all times
·  Builds and maintains strong relationships with clients, as well as in house co workers
·  Regularly obtains feedback from clients and guests to improve operations
·  Supports and communicates Company initiatives
·  Executes all menus, promotions and programs as outlined by the Director of  Food and Beverage in accordance with Hilton standards
·  Work closely with supervisory/managerial staff to develop overall skills/growth (bench strength). Promote and develop a team-oriented philosophy, stressing the importance of providing unparalleled commitment to excellence in service through formal and informal feedback and recognition
·  Executes required daily reporting in a timely manner
·  Ensures that all security, safety and sanitation standards are achieved
·  Achieves daily sales and assigned cost goals
·  Achieves assigned budget goals
·  Perform other reasonable duties and responsibilities as assigned

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

·  Medical Insurance Coverage – for you and your family   
·  Mental health resources including Employee Assistance Program
·  Best-in-Class Paid Time Off (PTO) 
·  Go Hilton travel program: 100 nights of discounted travel
·  Parental leave to support new parents
·  401K plan and company match to help save for your retirement
·  Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount 
·  Debt-free education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
·  Career growth and development 
·  Recognition and rewards programs