Catering Sales Manager - Graduate by Hilton Eugene - Franchise
Eugene, USA
Job description
Job Requirements
Graduate by Hilton Eugene is seeking an energetic, experienced, and hands on Catering Sales Manager to join our team!
JOB DUTIES AND RESPONSIBILITIES
· Responsible for learning the hotel brand and strategy
· Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
· Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
· Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
· Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
· Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
· Achieve all predetermined sales goals for revenue and sales activity
· Negotiate contracts according to company standards
· Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
· Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
· Provide prompt and accurate responses to all client requests for proposals and information
· Consistently meet or exceed sales goals including predetermined revenue and sales activity
· Monitors local competitors and compares their operation with his/her operation
· Completes daily/weekly/monthly reports as directed by the DOS/GM
· Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
· Provide prompt and accurate responses to all client requests for proposals and information
· Perform various other duties as assigned to meet business objectives
Work Experience
EDUCATION AND EXPERIENCE
· Minimum of High School education, post-high school education preferred
· Minimum of three (3) years in hotel or conference Catering/Sales
KNOWLEDGE, SKILLS AND ABILITIES
· Ability to communicate effectively verbally and in writing
· Excellent listening and problem-solving skills
· Ability to exceed expectations of guests and team members
· Negotiating Skills
· Strong computer skills
· Must have flexible work hours that may include evenings, weekends, and holidays
· May require an active driver's license and eligibility to operate a company vehicle
Benefits
· Work Today, Get Paid today, with Daily Pay!
· Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
· Multiple Health Insurance and Life Insurance options
· 401k Plan + Company Match for eligible associates
· Paid Time Off
· Holiday Pay
· Pet Insurance
· Employee Assistance Program
· Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
The compensation for this role is a range of $50-55K and is based on applicable experience and location.
Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.