Busperson - Hilton Aruba Caribbean Resort & Casino

Job description

To support the Food & Beverage team in creating exceptional dining experiences by ensuring tables and service areas are clean, organized, and replenished, while providing courteous and efficient assistance to guests and team members.

What will I be doing?

Guest Support & Table Service

·  Prepare tables for dining with proper linen, utensils, glassware, and water service.
·  Assist servers with the delivery of bread, water, and other beverages.
·  Refill guest beverages as needed and assist in providing additional items as requested.
·  Respond to guest inquiries with courtesy and escalate concerns as appropriate.

Station Maintenance & Efficiency

·  Clear and reset tables promptly and thoroughly between guests.
·  Maintain cleanliness of dining and service areas, including chairs and floors.
·  Stock service stations with glassware, silverware, condiments, and other essentials.
·  Transport dirty tableware and trays to the dishwashing area safely and efficiently. 

Collaboration & Hospitality Standards

·  Collaborate with service staff to ensure smooth flow during peak periods.
·  Maintain familiarity with menu items and assist with upselling beverages or specials when appropriate.
·  Ensure compliance with sanitation and safety standards.
·  Support in-room dining and banquet setups as needed.

What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability

Education and License/Certificates:

·  Basic Professional Education (EPB) - MAVO or equivalent
·  Valid Aruba Health Card (Green Card)

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Property Details:

Hilton Aruba is building on our legacy with the addition of the Westerly, a new beachfront tower, and Terrace on 10, The Westerly's adults-only rooftop lounge. Additional resort enhancements include upgrades to our rooms, public spaces, and restaurants and bars. These enhancements, including the opening of The Westerly, are anticipated to be complete by Late 2025.

Shore Club - Opening Summar 2025. Gilligan's is permanently closed and will be replaced with a brand-new restaurant, Shore Club! 

 

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