Business Centre Co-ordinator - 24hrs/week

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

Please note that, this is a part-time 24 hour contract 

A WORLD OF REWARDS

·  Hourly rate of £13.91
·  Free and healthy meals when on duty
·  Grow your Career
·  Personal Development programmes designed to support you at every step of your career
·  A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
·  Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
·  Team Member Referral Program
·  High street discounts: with Perks at Work
·  Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
·  Discounted dental and health cover
·  Guest Experience Day after successfully passing probation
·  Modern and inclusive Team Member’s areas

 

A Business Centre Coordinator provides administrative support to serve the needs of the Business Center and those Guest and Corporate customers who use it.

What will I be doing?

As a Business Centre Coordinator, you are responsible for providing administrative support to serve the needs of the Business Center and those Guest and Corporate customers who use it. A Business Centre Host will support the activities associated with business functions located in any of the meeting spaces at the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:

·  Provide general administrative support such as message taking, copying, faxing, typing and document binding
·  Coordinate conference and meeting room signage, place cards and name badges
·  Ensure that all meeting rooms, equipment and materials are in place and in full working order prior to the start of any event
·  Supervise coffee breaks, welcome drinks and similar events, as required
·  Be the main point of contact for enquiries from conference organisers and delegates as well as any Guests wishing to use the Business Centre facilities
·  Record all charges and any additional goods or services that have been provided
·  Project a professional manner with an emphasis on hospitality and guest service
·  Comply with hotel security, fire and Health and Safety legislation
·  Attend all training carried out by the hotel

 

What are we looking for?

A Business Centre Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Previous experience in a customer service role in the hotel / leisure / retail sector
·  Calm, efficient and organised
·  Excellent personal presentation and communication skills
·  A passion for delivering exceptional levels of guest service
·  It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
·  Excellent IT skills
·  Good organisational skills

 

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels -  Hilton Brands | Global Hospitality Company