Beverage Supervisor - Hilton Aruba Caribbean Resort & Casino

Job description

What will I be doing?

To lead the beverage service team by overseeing daily bar operations, ensuring quality control, maintaining stock and sanitation standards, and providing strong team leadership to deliver exceptional guest experiences in all beverage outlets.

Operations & Service Excellence

·  Supervise bartenders/cashiers, barbacks, and other beverage team members to ensure seamless and professional service.
·  Ensure all bars are adequately stocked, set up, and maintained before, during, and after each shift.
·  Oversee beverage preparation and service techniques to ensure compliance with brand and quality standards.
·  Support and assist team members during peak service periods and cover shifts when necessary.

Team Leadership & Scheduling

·  Inspire and lead the beverage team by providing coaching, support, and positive reinforcement.
·  Conduct pre-shift briefings to communicate daily specials, promotions, VIP guest preferences, and key operational updates.
·  Schedule team members based on forecasted business volume to ensure adequate coverage across all outlets.

  Health, Safety & Cleanliness

·  Ensure all bar areas meet health, sanitation, and safety requirements in accordance with local law and Hilton brand policies.
·  Oversee cleaning and maintenance routines and report equipment malfunctions or safety hazards.
·  Conduct frequent walk-throughs and inspections of bar stations, storage rooms, and service areas.

  Inventory, Systems & Controls

·  Monitor stock levels, coordinate with the Beverage Manager on requisitions, and conduct periodic inventory audits.
·  Ensure accurate sales tracking and reporting using POS systems (e.g., Agilysys).
·  Support bar cost controls and minimize waste through efficient pouring practices and team compliance.

What are we looking for?

A Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

·  Previous Food and Beverage experience
·  Committed to delivering high levels of customer service
·  Positive attitude
·  Good communication skills
·  Flexibility to respond to a range of different work situations
·  Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·  Previous experience in hotel industry
·  Previous experience in supervising and/or delegation
·  Willingness to develop team members and self

Education and License/Certificates:

·  EPI diploma (Secondary Vocational Education, HAVO or equivalent
·  Valid Aruba Health Card (Green Card) 

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Property Details:

Hilton Aruba is building on our legacy with the addition of the Westerly, a new beachfront tower, and Terrace on 10, The Westerly's adults-only rooftop lounge. Additional resort enhancements include upgrades to our rooms, public spaces, and restaurants and bars. These enhancements, including the opening of The Westerly, are anticipated to be complete by Late 2025.

Shore Club - Opening Summar 2025. Gilligan's is permanently closed and will be replaced with a brand-new restaurant, Shore Club!