Bar Food and Beverage Supervisor

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

 

A new era begins at the London Hilton on Park Lane.

 

Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.

2023 was the hotel’s 60 th anniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.

Please note that this position is located in the Ravery Bar, and prior experience as a high-end bar floor supervisor with cocktail knowledge is essential for this role.

Annual Salary of £28000 per hour plus service charge 

 

BENEFITS

·         28 days paid holiday increasing with service

·         Exclusive high-street discounts through Perks at Work portal

·         Industry-leading Team Member discounts on hotel stays for you, your family and friends

·         Access to leadership and development programmes through Hilton University

·         Exceptional Career opportunities and wellbeing programmes to help you thrive in the workplace

·         Reward programmes, incentives and team member recognition, as well as long service awards

·         50% off in Hilton restaurants and bars (subject to individual outlets)

·         Refer a Friend Scheme

·         Uniforms provided and laundered complimentary

·         Free meals on shift

 

 

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

·  Supervise Food and Beverage Outlet operations
·  Communicate and delegate tasks to the team
·  Ensure compliance of brand standards
·  Manage guest queries in a timely and efficient manner
·  Represent needs of the team
·  Assist Food and Beverage management with achieving financial targets
·  Assist Food and Beverage management with training and development of team members
·  Assist with annual and mid-year appraisals with team members under your responsibility
·  Comply with hotel security, fire regulations and all health and safety legislation
·  Be environmentally aware
·  Assist other departments wherever necessary and maintain good working relationships

 

What are we looking for?

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Previous Food and Beverage experience
·  Committed to delivering high levels of customer service
·  Positive attitude
·  Good communication skills
·  Flexibility to respond to a range of different work situations
·  Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·  Previous experience in hotel industry
·  Previous experience in supervising and/or delegation
·  Willingness to develop team members and self

EVERY JOB MAKES THE STAY.

 

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

 

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