Banquet Houseperson - Washington Hilton
Washington, USA
Job description
The historic Washington Hilton is seeking a Banquet Houseperson to join their events team! This 1107-room property is within blocks of Dupont Circle and Adams Morgan, with The White House and National Mall less than two miles away. The ideal candidate is experienced in banquet set-up, customer service, and enjoys being on their feet.
Shift Pattern: Primarily 3:30PM-Midnight. Candidates should have availability to work weekdays, overnights, weekends and holidays as needed
Pay Rate: $21.00-$28.00 per hour
H ealth Benefits available for you and your family: Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
· Go Hilton travel program: 100 nights of discounted travel
· Access to your pay when you need it through DailyPay
· Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
· Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
· Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
· Flexible shifts and days off
· Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
· Mental health resources including free counseling through our Employee Assistance Program
· Best-in-Class Paid Time Off (PTO)
· 401K plan and company match to help save for your retirement
*Available benefits may vary depending upon property-specific terms and conditions of employment
What will I be doing?
A Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards:
· Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards
· Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris
· Ensure equipment is in full working order and report any defects
· Project a professional manner to guests and team members
· Assist back of house team when requested
· Able to lift/push/pull banquet equipment (50 lbs +)
· Assist with set ups to ensure department runs efficiently
· Manage the set up relating to Food and Beverage functions in a timely manner
· Comply with hotel security, fire regulations and all health and safety legislation
· Attend training provided by the hotel
What are we looking for?
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
· Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette
· Knowledge of appropriate table settings and service ware
· Must posses strong organizational skills
· Ability to work in outdoor areas
· Be familiar with all events happening at the hotel
· Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!