Asst Wedding Manager

Job description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Assistant Wedding Manager is responsible for generating top line revenue contributing to a positive, enthusiastic environment. Conduct sales calls, follow up on weddings, family party leads and social events. Assists in developing business plan, complete sales efforts outlined in the business plan, prepare all event documentation and coordinates operation team and customer to ensure consistent, high level service throughout the pre-event, event, post-event phase of events. Recognize opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events.

 

What will I be doing? 

As Assistant Wedding Manager, you will be responsible for performing the following tasks to the highest standards:

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Assists Director of Catering & Events in resolving guest service concerns

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Solicits guest feedback and alerts the Director of Catering & Events all opportunities for improvement.

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Supervises all functions of wedding & family event sales, reservation, and any other functions food & beverage and/or promotion & marketing for hotel

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Produces, implements and monitors action plans to ensure Revenue Plan objectives are achieved

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Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate

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Assist Wedding Manager – Weddings to create and implement special programs to achieve greater productivity through:

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Increasing average rate

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Increasing occupancy

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Increasing business volume during difficult periods

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Assist Events Manager – Weddings in managing key wedding consulting firms

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Co-ordinates the development of all promotional material

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Monitors competitor activities

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Maintains Delphi system and keeps it with most updated information

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Meets & handling customers to maximize sales revenue, ensure customers’ satisfaction

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Establishes and continuously updates outside vendor lists

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Comply with Health & Safety, emergency, fire and hotel rules and regulations

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Financial Responsible for accomplishment for wedding & social event sales budget

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Monitor, analyze and report variations from the budget

What are we looking for? 

Assistant Wedding Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

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High school certificate required with 3 years experiences in the event, food & beverage, sales & marketing or related professional area. (5 star hotel)

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2 year degree from an accredited university in Hotel and Restaurant Management, Business Administration, or related major with 2 years experiences in event, food & beverage, sales & marketing or related professional area. (5 star hotel)

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Strong communication skills in Korean and English.

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Knowledge of overall hotel operations.

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Knowledge of menu planning, food presentation, and banquet and event operations.

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Strong problem-solving skills.

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Effective decision-making skills.

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Ability to maintain stable performance and positive relations with others while under pressure.

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Ability to develop and sustain productive customer relationships by actively seeking information to understand and address customer’s needs.

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!