Accounts Receivable Officer

Job description

About Hilton

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. 
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. 

About the role

In your role as an Accounts Receivable Officer, you will be responsible for the accounts receivable function across three hotels within our portfolio. Reporting to the Finance Manager, you will you will play a critical role in ensuring the accuracy and efficiency of financial operations. Specifically, your role will involve:

·  Proactively manage outstanding accounts by following up with debtors, accurately allocating payments in our property management system, and resolving discrepancies, refunds, and short payments.
·  Ensure timely completion of key tasks impacting collections and address customer service issues effectively.
·  Coordinate and lead monthly credit meetings for all hotels, including preparation, participation, and minute-taking, ensuring timely reporting and follow-up on action items.
·  Perform monthly balance sheet reconciliations, support month-end activities, and prepare credit and OTC reports to meet deadlines.
·  Assist with internal and external audits, ensure compliance with policies and procedures
·  Prepare and submit monthly KPI statistics, maintain administrative records in DocMatrix, and handle ad-hoc requests to support smooth finance operations.

What are we looking for?

·  A degree level qualification in Finance or Accounting preferred  
·  Previous experience in a Finance role and specifically commercial collections will be an added advantage
·  Experience working in the Hotel or Hospitality Industry is an advantage
·  Proficiency, at an intermediate to advanced level, with computers and computer programs, including Microsoft programs (Excel and Word).
·  Strong analytical skills and an eye for detail
·  Excellent communication skills both verbal and written
·  Ability to be flexibility with working days during month end, quarter end and year end.

What will it be like to work for Hilton?

At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. Over the past four years, we have held our top spot as the #1 hospitality company in Australia as listed by the Great Places to Work institute. In 2024, Hilton ranked #2 across all industries and #1 worldwide in 2023! You can also look forward to receiving:

·  Worldwide travel discounts at unbelievable rates for you and your friends and family!
·  A competitive salary
·  Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
·  A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing