Job description

Job Description Summary

Job Description

Essential Responsibilities

As a Wind Hub Manager, you will be responsible for:

• People Leadership
• Provide leadership to support a multi-site service hub. Initiate and support staffing requirements, coaching, training, and corrective action concerning employees and contracted partners, including succession planning.
• Own the safety culture within the hub, inclusive of contracted partners and customers.
• Execute daily Plan of the Day calls, to include prioritizing and managing a dispatch schedule.
• Customer Point of Contact 
• Customer focused approach to build long term relationships with customers to deliver business objectives and meet contractual requirements.
• Partner with CPM | Customer Performance Manager
• Escalate customer concerns with priority.
• Partner with cross-functional teams like Sales, Commercial Operations, Sourcing, Finance, and HR to meet the deliverables.
• Turbine Return to Service
• Prioritize turbine performance to meet/exceed performance commitments.
• Multi-Site Leadership
• Be innovative and engaged in all areas of facility operations, aligned with individual site plans, to include creative problem solving with a LEAN mindset.
• Lead operations within a multi-site service hub ensuring weekly visits to each site:
• Drive a safety focus.
• Continue to grow customer relationships.
• Team engagement and talent development.

Qualifications/Requirements

• High School Diploma or equivalent.
• Minimum of 5 years relevant experience inclusive of leadership.
• Minimum of 3 years experience in a field services or equivalent role in the energy industry.

Desired Characteristics      

• Ability and willingness to travel within the hub, which may require overnights.
• Must maintain a valid driver’s license.
• Associate or Bachelor’s degree from an accredited college or university.
• Technical Certification in Wind Energy or Electrical/Electronic field preferred.
• Advanced computer skills utilizing word and spreadsheet processing, e-mail programs, facility control and management systems, and computer diagnostic and troubleshooting tools.
• Wind turbine or energy industry experience.
• Advanced electrical, mechanical, and/or hydraulic experience, including use of hydraulic power tools.
• Experience with heavy equipment required for facility maintenance with a working knowledge of crane and rigging requirements.
• Comprehensive writing skills to meet contractual reporting obligations, as required.
• Strong functional knowledge in Operations and Maintenance best industry practices, planning, organizing, coordinating, executing, and controlling the wind hub activities, productivity improvements, operational excellence in outage management.
• Strong leadership skills, ability to embrace and adapt to change and influence others.
• Excellent interpersonal and leadership skills.
• Ability, willingness, and adaptability to take initiative and work without direct supervision.
• Advanced computer skills utilizing word and spreadsheet processing, e-mail programs, facility control and management systems, and computer diagnostic and troubleshooting tools.
• Wind turbine or energy industry experience.
• Advanced electrical, mechanical, and/or hydraulic experience, including use of hydraulic power tools.
• Experience with heavy equipment required for facility maintenance with a working knowledge of crane and rigging requirements.
• Comprehensive writing skills to meet contractual reporting obligations, as required.
• Ability to work with a wide variety of personnel at all levels inside and outside of the Wind Hub.