Staff Project Manager
Greater Noida (Gautam Buddha Nagar) IT development
Job description
Job Description Summary
Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
Job Description
Roles and Responsibilities
- Plan and implement projects at various customer work sites in the India and abroad, including the activities of staff and subcontractors. The primary customer contact for the duration of each project. May commission, resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate.
- Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
- Has knowledge of best practices and how own area integrates with others.
- Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
- Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.
Required Qualifications
- For roles outside of the USA- This role requires advanced experience in the Services & Digital Project Management. Knowledge level is comparable to a Bachelor's degree (B.tech/ equivalent) from an accredited university or college
Desired Characteristics
- Understanding / knowledge of PM tools/ cash flows/ On-Time Deliveries
- PM metrices and good understanding of contract T&C
- Customer interactions & presentations.
- Shall ensure timely revenues with required CM and cost optimization methods
- Willing to travel (30%)
Additional Information
Relocation Assistance Provided: Yes