Sr Sales Enablement Program Manager

Job description

3077486
City

Pleasanton, and open remote
Career Level

Experienced
Relocation Assistance

No
Business

GE Digital
Business Segment

Digital Services
Function

Sales
Country/Territory

United States
U.S. State, China or Canada Provinces

Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Northern Mariana Islands, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, United States Minor Outlying Islands, Utah, Vermont, Virgin Islands, U.S., Virginia, Washington, West Virginia, Wisconsin, Wyoming
Postal Code

94588
Role Summary/Purpose

In this role, you will be part of a global sales enablement team within ServiceMax within GE Digital, reporting to the Global Sales Enablement Leader.
Essential Responsibilities

As a key member of a growing Global Enablement team, the Sr. Sales Enablement Program Manager will manage the end-to-end vision, process and execution of structuring and delivering a quality sales training program to our direct sales team.

Working as a partnership with our regional Direct Sales Leaders to achieve sales training and operational objectives to lead and support the Direct Sales team and Alliances in regard to all Sales Enablement, training materials, training events and on-going support and coaching.

This individual contributor leader will promote a culture of collaboration, continuous learning, skills excellence and process rigor to continuously improve the effectiveness and efficiency of the sales teams and alliance partners.

This role will actively work with the sales team and must work well with a global team to understand needs and priorities. Recognizing what is best-in-class and identifying what OGD currently has to support best-in-class, defining gaps, working within the matrix to get those gaps filled and creating a ‘prescription’ for each sales role and call/meeting is the primary focus of the role. Pivoting as needed to communicate and help with adoption and consumption of information in relation to the sales team is critical to the role.

In this role, you will:

·  Be responsible for the coaching needs and performance development of the Sales team in relation to Enablement and in partnership with the Sales Leadership team.

·  Develop and coach sales associates to deliver an exceptional customer experience and achieve high performance metrics.

·  Create, improve and/or modify sales trainings in its totality, including but not limited to pitches, value proposition, prospecting and call behavior.

·  Assess coaching needs and coach to close gaps

·  Be responsible for creating and deploying sales/product certification programs for employees and sellers in relevant partner organizations.

·  Identify sales strengths, weaknesses and areas of ongoing sales behavioral skills development for each rep they support

·  Work closely with sales managers and align on coaching plans and area of improvement needed

·  Coach and evaluate on-going training programs to determine if skills and job knowledge have been achieved and successfully implemented and maintained in the workplace

·  Stay current on company procedures, sales initiatives, marketing campaigns, processes and industry related information

·  Organize, coordinate and present relevant trainings to ensure sales team is kept up to date

·  Partner with New Hire Enablement Leader to deliver training to new hire sales groups – participate in global new hire bootcamps where needed

·  Participate in performance appraisal process by providing inputs on rep performance in relation to enablement activities
Qualifications/Requirements

Basic Qualifications:

·  Bachelor’s Degree

·  A minimum of 5 years of work experience in sales and/or sales enablement or training & development with demonstrated success leading global teams

·  GE Leadership Program Graduates will get credit towards relevant work experience, commensurate to the program they have completed

Eligibility Requirements:

·  Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

·  Must be willing to travel up to 40-50%.

·  Must be willing to work out of an office located in Pleasanton CA or remote from your home in your state.
Desired Characteristics

·  Ability to perform in a high-pressure environment juggling and executing on multiple priorities

·  Experience building, delivering and monitoring successful sales enablement programs that included a solution/value selling framework, sales enablement tool kits and effective metrics and reinforcement that changed sales behavior and improved outcomes

·  Instructional Design a plus

Technical Expertise:

·  Analytical and strategic thinking skills

·  Demonstrated problem solving and creative skills, ability to exercise sound judgment and make decisions based on business needs and priorities to go beyond the status quo

·  Ability to deal with ambiguity, strategic agility, manage diversity and drive for results

·  Moderate understanding of Salesforce.com

·  Proactively identifies enablement needs based on seller performance levels or product offering changes; Proactively shares 'best practices' to improve seller proficiency; Helps to develop internal sales team relationships; Communicates pertinent issues to sales team; Identifies key issues with enablement processes and focuses resources/ assistance where appropriate.

·  Coaches and trains other team members on sales enablement best practices

·  Able to take products, services, solutions knowledge, selling methodology, selling skills and connect them to sellers’ objectives to identify and/or grow sales opportunities; Draws upon non-traditional solutions; Constantly thinks out of the box & outside domain of expertise to develop creative solutions that meet ongoing seller needs.

Technical Expertise:

·  Analytical and strategic thinking skills

·  Demonstrated problem solving and creative skills, ability to exercise sound judgement and make decisions based on business needs and priorities to go beyond the status quo

·  Ability to deal with ambiguity, strategic agility, manage diversity and drive for results

·  Moderate understanding of Salesforce.com

·  Proactively identifies enablement needs based on seller performance levels or product offering changes; Proactively shares ‘best practices’ to improve seller proficiency; Helps to develop internal sales team relationships; Communicates pertinent issues to sales team; Identifies key issues with enablement processes and focuses resources/assistance where appropriate

·  Coaches and trains other members on sales enablement best practices

·  Able to take products, services, solutions knowledge, selling methodology, selling skills and connect them to sellers’ objectives to identify and/or grow sales opportunities; Draws upon non-traditional solutions; Constantly thinks out of the box & outside domain of expertise to develop creative solutions that meet ongoing seller needs

Business Acumen:

·  Background in influencing cross-functional teams toward execution of a strategic initiative. Experience working with a field sales force.

Leadership:

·  3+ years’ experience leading small teams in a rapidly evolving organization (Preferred).

·  Leads the process of developing a clear and winnable strategy to deliver the vision of what the GE-customer relationship can be; Goes beyond conventional modes of thinking and approaches problems, and creatively develops innovative, alternatives possibilities beyond the obvious.

·  Develops and executes integrated, multi-faceted communications that provide the audience with concise facts; Addresses business concerns and presents the implications of various alternatives; Presents in a manner that is compelling, engaging and relevant to senior leadership.

Personal Attributes:

·  Exhibited capability to break down complex issues with the goal of mitigating/eliminating barriers.

·  Independent, self-directed, with a strong attention to detail.

·  Strong intellectual curiosity—a desire to identify the “why” in a situation.

#DTR
About Us

GE is the world's digital industrial company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. With people, services, technology and scale, GE delivers better outcomes for customers by speaking the language of industry.

GE Digital is the leading software company for the Industrial Internet. The company develops software to design, build, operate and manage the entire asset lifecycle – enabling businesses across the energy, aviation, healthcare and manufacturing sectors to operate faster, smarter and more efficiently. All of industry will have to master digital to compete in the future by moving beyond automation to autonomous systems. GE Digital is a critical part of GE’s present and future by helping industrials unlock machine data to turn valuable insights into powerful business outcomes.

Headquartered in San Ramon, California, GE Digital is a global team of more than 26,000 with offices in Paris, Shanghai, Bangalore, New Orleans, Budapest and Detroit. We are defining what digital means in an industrial world. Together, we work to build the future.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening.