Resident Engine Field Service Representative Military Aircraft/Helicopter Engine - Northern Italy

Job description

Job Description Summary

At Avio Aero, a GE Aerospace company, we invent the future of flight, lift people up, and bring them home safely. We are a world-leading provider specializing in the design, production, and maintenance of components and propulsion systems for both civil and military aviation. Respect for people is core to our culture and commitment to FLIGHT DECK, our proprietary lean operating model. We attract, develop, and retain industry-leading talent from all backgrounds and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of GE Aerospace, their work isn't just a job. It's their passion and purpose. We work and win as one team, accountable to each other and our customers, and we are always finding a better way to climb higher together. We were meant to fly.

As Resident Engine Field Service Representative Military Aircraft/Helicopter Engine-Northern Italy you will work within the Military Customer Support Organization and you will be located at Customer’s airbase for a period according to contract conditions between Customer and Avio Aero.
This role will require your permanent presence at Customer’s military base supporting the customer, providing technical and logistic support to the engine fleet installed on the aircraft/helicopters.

Job Description

Essential Responsibilities

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Provide an high-level of technical assistance regarding the operation of the power plant

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Manage, as primary interface, any concerns and technical evidences arising from maintenance activities on engines at Customer premises

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Lead and ensure the effective exchange of information between the Customer and Avio Aero, in particular with the System Engineer, Program Manager and Fleet Manager, concerning the management of engine program

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Liaise with Customer operational department to ensure timely and effective response to technical issues

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Support System Engineers in problem identification and possible solutions to support the military customer in the decision whether to remove an engine from service, after evaluating all possible troubleshooting operations in order to solve the problem "on-field”

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Support and arrange the receiving of engines, accessories and engibe parts to and from Company sites

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Ensure monitoring, recording and updating of the availability and the status of the engine fleet

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Be accountable to support military customer in planning the maintenance inspections

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Lead the support to military customer on interpretation and application of technical publications and Service Bulletins/PTAs (Prescrizione Tecnica Apllicativa), advice on engine operability, assistance in solving the problems that may arise during training, maintenance or operational activities

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Support military customer on PTAs embodiment, updating of the engine configuration related to the activities accomplished at the Organizational and Intermediate Maintenance Levels

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Liaise with the Fleet Manager on the availability of engine parts and accessories at the customer warehouse, to support the Organizational and Intermediate Maintenance Levels activity at the military customer site and Depot Maintenance Level at the Avio Avio Plant

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Support the military customer in updating the technical documentation (Engine Logbook, Accessories Log Card, PTAs, Compliance Status, etc.)

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Ensure support on the management and use of the engine Aerospace Ground Equipment (AGE) as prescribed by the applicable Technical Publications

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Manage, coordinate and arrange any Avio Aero technical intervention for schedule and unscheduled maintenance activities

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Liaise with the Customer in coordination with Avio Aero the service data collection for engine and life limited parts

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Autonomously executes, as necessary, maintenance operations tasks and makes evaluations of the collected results

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Act as a Certifying Staff related to engine maintenance activities

Qualifications/Requirements

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Bachelor's Degree in Engineering or similar field or a technical High School Diploma with previous solid experience in similar role

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Proven knowledge of turboshaft and turboprop engines, accessories, installations, control and monitoring systems as well as interfaces with airframe

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Ability to read and understand electrical and mechanical scheme of complex equipment

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Knowledge of configuration control rules, processes and procedures

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Knowledge of Engine Logbook for consultation and analysis of Engine and Engine Parts data

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Ability to read and understand Nomenclature Catalogues, engine Technical Publications, regulations and applicable procedures (maintenance manuals, parts catalog, calibration procedures) as well as Change Proposal, Technical disposition and Repair Schemes/Instruction;

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Ability to evaluate area of improvement of existing maintenance procedures

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Strong MS Office knowledge

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Strong interpersonal and communication skills

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Strong Customer mindset

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Eligible for NATO Security Clearance;

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Fluent Italian and English

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Holder of EMAR 66 / AER(EP).P-66 MILITARY AIRCRAFT MAINTENANCE LICENCE (B1/C) or EASA equivalent

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Work Visa, in accordance with local regulation, is required

Desired Characteristics

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Knowledge of T700 and AE2100 engines, accessories, installations, control and monitoring systems as well as interfaces with airframe is a plus

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Ability to document, plan, market, and execute programs

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Prior experience working in the military environment

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Ability to lead initiatives of moderate scope and impact

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Ability to coordinate several projects simultaneously

What we offer

Smart working and work life-balance

Avio Aero, when possible, promotes hybrid work and encourages a good, healthy and satisfying work-life balance. We value our employees’ wellbeing; hence we offer a variety of improvement programs aimed to preserve anyone’s psychological safety and daily needs.

Total Rewards

At Avio Aero, we understand the importance of Total Rewards. As a new joiner to Avio Aero we are pleased to offer the following welcome benefit plan:

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Performance related bonuses and local bonus scheme

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Flexible benefits platform

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Life and injury insurance

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Private medical coverage  

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Employee assistant program

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Employee special awards (service and recognition)   

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Local special agreements and discounts

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English and languages training for you and one member of your family

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Technical, Leadership and development trainings

Inclusion & Diversity

Avio Aero is proud to be an Equal Opportunity Employer and we are strongly committed to maintain an inclusive and diverse environment. Every employment decision is taken regardless to national or ethnic origin, religion, sexual orientation, gender identity or expression, age, disability, etc.

We are not all the same. Just be Yourself @AvioAero!

Additional Information

Relocation Assistance Provided: No