Regional Training Leader, ASEAN

Job description

3202326
Additional Cities

Kuala Lumpur, Jarkarta, Manila, Bangkok, Hanoi/ Ho Chi Minh
Career Level

Experienced
Relocation Assistance

No
Business

GE Healthcare
Business Segment

Healthcare Global Services
Function

Services
Country/Territory

Indonesia, Malaysia, Philippines, Thailand, Viet Nam
Postal Code

50470
Role Summary/Purpose

The Regional Training Leader will be responsible for the execution of the service work force management and training strategy with flawless follow up and communication with ASEAN countries, product organizations and Healthcare Training Institutes with clear understanding of regional needs. He/she will work with regional and global teams to ensure workforce readiness and training solutions available to GEHC Field Engineers, Channel Partner, Service Partner Field Engineers and customers on time.
Essential Responsibilities

1. Lead the implementation of workforce management strategy using tools like TRACE, FE Utilization and Efficiency KPI’s
2. Lead the implementation of the service training strategy and competency development projects with a clear focus on training localization in ASEAN
3. Understand global initiatives and find the best ways to implement those initiatives into the ASEAN region
4. Manage the existing Singapore training facility. Establish, activate and manage any future new training facilities within ASEAN aimed at training localization in the region.
5. Work with the service teams (country, functions, modalities) to understand the competency gaps and meet field service training demands and requirements (enrollments, assignments, withdrawals, etc.) with clearly communicated updates, seamless follow up and on-time actions
6. Facilitate, track and coordinate day to day activities required to ensure technical training projects are completed on time, successfully, and in a manner consistent with organizational goals and internal/external customer needs
7. Develop, maintain and improve the ASEAN Training Portal to capture regional training needs and ensure we create effective offerings to meet those needs
8. Describe and communicate technical training project plans which include clear milestones, scope and resource definitions and ensure the execution of the projects are parallel to the plan
9. Maintain alignment between the regional service team and global training teams
10. Establish regular communications and operating mechanisms to update key internal and external stakeholders.
11. Manage the ASEAN Training Team

Quality Specific Goals:

1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
2. Complete all planned Quality & Compliance trainings within the defined deadlines
3. Identify and report any quality or compliance concerns and take immediate corrective action as required
4. Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
5. Comply with the Environment, Health & Safety (EHS) Policies and applicable laws and regulations. Complete all mandatory EHS training. Actively participate in accident & incident investigation and follow up. Maintain defined levels of housekeeping & ensure a clean, clear workplace and participate in EHS inspections. Identify and correct hazards and unsafe conditions.
Qualifications/Requirements

• Bachelor’s degree with Business or Engineering background
• 2-5 years’ experience in a Service and/or Training Organization
• Strong process and analytical skills demonstrating ability to identify root causes of problems; generate and evaluate creative alternative solutions; implement problem resolutions quickly and effectively with fact-based decisions.
• Customer focused mindset with proven ability to respond quickly to internal and external customer needs;
• Ability to energize, develop and build rapport in matrix organization;
• Proven coordination and influencing skills in a global environment;
• Direct and/or indirect leadership experience;
• High ethics and integrity;
• Fluent in English communication
Desired Characteristics

Fluent in multiple ASEAN languages
About Us

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
Primary Country

Malaysia
Primary State/Province

Federal Territory of Kuala Lumpur
Primary City

Kuala Lumpur