LHR On Wing Support Tooling Coordinator

Job description

Job Description Summary

Reporting to the Operations Leader, the On Wing Support Tooling Coordinator is responsible for the effective management of onsite engine tooling, with a strong focus on inventory management, calibration compliance, storage and usage, technician support, and ordering & return management.

The role works closely with Site Business Leaders, Manufacturing Engineers, Planners, Technicians, Quality, Material & Logistics, and Lean teams to ensure tooling availability, compliance, and readiness that supports safe, high-quality, and on-time engine maintenance activities.

Job Description

Key Responsibilities

Calibration & Compliance

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Lead calibration compliance for all shop-assigned special tooling and hand tools, ensuring full adherence to internal and regulatory requirements.

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Act as site Indysoft (tooling calibration software maintenance) user, including:

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Data entry and system maintenance

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Proactive scheduling of re-calibrations to avoid tool expiry

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Coordination of tool routings to calibration vendor(s)

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Providing documentation and support during audits

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Build and maintain strong relationships with calibration vendor(s) to ensure service reliability, turnaround time, and cost-effectiveness.

Tool Crib & Storage Management

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Serve as gatekeeper for all stored tools onsite, including the management of the tool crib and controlled areas.

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Ensure a LEAN, organized layout for tooling storage and material flow throughout the facility, in line with 5S and visual management principles.

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Own packaging and crating of tooling, providing accurate weights and dimensions to the Logistics Leader to enable efficient transport planning.

Cross-Functional Collaboration & Continuous Improvement

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Partner with Site Engineers, Planners, Material & Logistics, Quality, and Lean to support productivity, cost-out, and standardization projects.

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Contribute to problem-solving and root-cause investigations where tooling, handling, or storage is a contributing factor.

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Support digital and process improvement initiatives, identifying and implementing opportunities to simplify tooling processes and reduce waste.

EWMS & Systems Support

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Provide day-to-day support for eWMS (tooling software program), including:

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Inventory master data maintenance

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Online ordering and shipping transactions

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Monitoring and resolving system-related tooling issues

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Act as the site “go-to” resource for eWMS training, user access permissions, and best-practice sharing across shop personnel.

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Drive consistency in tooling processes and system usage across the site, aligning with global standards where applicable.

Technician Support & Stakeholder Communication

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Maintain open, proactive communication with technicians to understand tooling needs, pain points, and improvement opportunities.

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Provide timely issue resolution, including troubleshooting missing, damaged, or non-conforming tools.

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Liaise with other sites and HQ as a tooling focal, ensuring alignment and sharing of lessons learned, simplifications, and future enhancements.

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Collaborate closely with the Global Tooling Shop Coordinator (Batavia HQ) to drive continuous, sustainable improvements and standard work.

Safety, Quality, and Site Initiatives

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Support site-specific initiatives, including:

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EH&S framework implementation and compliance

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Tooling-related quality investigations and corrective actions

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Ergonomic improvements and shop-floor enhancements related to tooling and handling

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Digital programs and tooling-related technology implementations

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Promote a strong safety culture, ensuring tools are stored, handled, and maintained in a way that minimizes risk to people, product, and equipment.

Inventory Control & Logistics

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Own onsite special tooling inventory control, including:

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Location management and traceability

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Dock arrival/departure inspection

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Check-in / check-out processes and controls

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Support shipments and reverse logistics for field-deployed tooling assets, ensuring on-time dispatch, receipt, and return.

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Lead the annual physical inventory of special tooling and manage monthly cycle counts, ensuring accuracy and timely reconciliation of discrepancies.

Qualifications and Experience

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Field Service, Supply Chain, or aviation engine shop experience, or a technical discipline degree from an accredited university or college.

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Customer-focused mindset, with a strong commitment to supporting operations and technicians.

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Self-motivated and able to work with minimal supervision in a dynamic environment.

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Demonstrated cross-functional integration skills, with experience working across operations, engineering, quality, and logistics.

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Process-driven approach to problem solving, using data and root-cause methodologies.

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Proven track record of execution, delivering to deadlines with strong follow-through.

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Experience in Project Management, Lean, or Quality functions, including basic understanding of continuous improvement tools.

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Technical expertise with aviation commercial tooling, including usage, maintenance, and handling requirements.

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Technical understanding and drawing interpretation skills, ideally with a background in aircraft or aerospace engineering.

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Ability to work effectively in a matrix organization, positively influencing stakeholders and embracing / leading change.

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Prior experience with material handling equipment, with forklift operator training or willingness to obtain certification.

Preferred Qualifications

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Experience with Indysoft or similar calibration/asset management systems.

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Experience with eWMS or equivalent warehouse/inventory management systems.

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Prior experience in an On Wing Support or aviation MRO (Maintenance, Repair & Overhaul) environment.

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Familiarity with EH&S, Quality Management Systems, and audit requirements.

Flexible Working

GE Aerospace supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance.

Total Reward

At GE Aerospace we understand the importance of Total Reward.  Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.

As a new joiner to GE Aerospace we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;

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Non-contributory Pension          

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Life Assurance

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Group income protection            

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Private medical cover    

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Holiday Hourly equivalent of 26 days, with flexible option to buy or sell

Security Clearance

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS

Right to Work

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website.

Additional Information

Relocation Assistance Provided: No